What are the responsibilities and job description for the Medical Assistant position at Defy Medical?
***ALL TRAINING IS DONE IN OUR TAMPA OFFICE***
Shift: Monday-Friday 8:15am-5:00pm
Compensation: $18/Hourly
What Are We Looking For?
Defy is looking for a Patient Care Coordinator to add to our growing team. The Medical Assistant Team plays a pivotal role in the patient care plan. Through patience, integrity, communication, and understanding a Medical Administrator will guide our patients to feeling better and improving their lives. A Medical Administrator at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and critical thinking are pillars for a Medical Administrator. Patient care is the key element to being successful in this role.
Responsibilities
- Blood Draws and record patient information such as vital signs, weight and changes in medical history information into the Electronic Medical Records (EMR)
- Phone triage patients throughout the country via telemedicine
- Handle high volume phone traffic
- Communicating with providers
- Maintain client and employee privacy in accordance with HIPAA regulations.
- Administer injections when necessary
- Explaining treatment procedures to patients and providing follow up education
- Transmitting prescription refills as directed
- Check voicemails and return customer calls
- Maintain email etiquette and communication with patients, vendors and co-workers daily
- Organize and maintain cleanliness of working areas, supplies, and equipment
- Provide quality customer service and using effective communication
- Mail out all supplement and supply orders from this office via USPS
- Covering front desk task when needed
***ALL TRAINING IS DONE IN OUR TAMPA OFFICE***
Qualifications
- Proficient in medical terminology
- 1 years' experience in healthcare setting required
- Associate degree preferred but not required
- Pharmaceutical experience encouraged
- 1 years of experience in a Healthcare setting
- Excellent interpersonal and communication skills via email and verbal
- Proficient in computer skills (Outlook/Microsoft) and EMR systems
- Multitasking and system navigation skills
- Coachable and a team player
Shift: Monday-Friday 8:15am-5:00pm
Compensation: $18/Hourly
Benefits
- PTO
- Paid Holidays
- Medical
- Dental
- Employee Discount on services
- *Benefits are subject to change at any time
Salary : $18
