Demo

IT Systems Administrator

DEGAN BLANCHARD AND NASH A PROFE
Orleans, LA Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

Description :

Join Our Team as an IT Systems Administrator at Degan Blanchard & Nash!

Are you a tech-savvy professional with a knack for problem-solving and a passion for supporting technology in a fast-paced legal environment? Degan Blanchard & Nash, a respected law firm with offices in New Orleans, Baton Rouge, and Lafayette , is seeking a self-motivated IT Systems Administrator to be the backbone of our technology operations. If you thrive in a dynamic and collaborative workplace, we’d love to hear from you!

What You’ll Do

As the sole in-house IT professional, you will :

  • Serve as the primary point of contact for all IT support needs, troubleshooting hardware, software, and network issues across all three office locations.
  • Collaborate with our outsourced IT provider to resolve complex issues and ensure optimal system performance.
  • Provide hands-on technical support for employees at all levels, delivering solutions with professionalism and approachability.
  • Manage and optimize the use of Microsoft 365 applications, including Outlook, Teams, Word, and Excel.
  • Maintain and enhance the firm’s document management systems.
  • Develop, implement, and update IT policies and procedures to ensure data security and system integrity.
  • Perform regular software updates and system maintenance to maximize efficiency and security.
  • Maintain an up-to-date inventory of hardware and software assets.
  • Build, deploy, and configure Windows PCs, laptops, and standard applications.
  • Manage IT-related tasks for new hires, such as equipment setup and account configurations.
  • Partner with third-party suppliers to resolve faults and manage configuration requests.
  • Oversee the IT support mailbox, ensuring prompt responses and issue resolution.
  • Coordinate with the phone provider to assign and manage employee extensions.
  • Provide hands-on support for system upgrades, conversions, and other IT projects.

What We’re Looking For

  • Proven experience in IT support, preferably in a legal or professional services environment.
  • Strong knowledge of Microsoft 365 applications and Windows operating systems.
  • Excellent troubleshooting skills and the ability to prioritize tasks effectively.
  • Exceptional communication skills, with the ability to provide user-friendly support to employees with varying technical expertise.
  • A proactive and organized approach to managing IT operations.
  • Requirements : Qualifications

  • Proven IT support experience in a law firm or legal services environment (required).
  • Strong proficiency in Microsoft 365 applications and document management systems.
  • Hands-on experience with hardware troubleshooting and maintenance, including desktop and laptop deployment.
  • Knowledge of IT policy development and implementation.
  • Excellent communication skills and the ability to work with employees at all levels of technical expertise.
  • Self-motivated and self-directed, with a proactive approach to identifying and resolving issues.
  • Ability to prioritize tasks and manage multiple responsibilities effectively.
  • Willingness to travel occasionally between office locations to provide on-site support.
  • Benefit Highlights :

  • Life Insurance : We provide $50,000 coverage at no cost to the employee.
  • Long-Term Disability Insurance : provided at no cost to the employee.
  • Competitive Medical, Dental, and Vision plans through Blue Cross Blue Shield
  • 401(k) Retirement Plan : with an annual discretionary match
  • HSA with Firm contribution
  • Dependent Care FSA
  • Generous PTO allotment
  • Flexible Work Schedules
  • Additional Supplemental insurance is also available
  • Equal Opportunity Employer :

    Degan, Blanchard & Nash (DBN) is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. DBN makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    Degan, Blanchard & Nash (DBN) participates in E-Verify and Right to Work to confirm identity and employment eligibility.

    This position is not open to recruiting agencies. Any resumes sent to Degan, Blanchard & Nash by an agency that was not specifically engaged for this position and does not have a valid agreement on file with DBN will become the property of Degan, Blanchard & Nash. DBN will not be responsible for any fees related to unsolicited resumes.

    Salary : $50,000

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    Job openings at DEGAN BLANCHARD AND NASH A PROFE

    DEGAN BLANCHARD AND NASH A PROFE
    Hired Organization Address Orleans, LA Full Time
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