What are the responsibilities and job description for the DESKTOP SUPPORT SPECIALIST (PART-TIME POOL) position at Del Mar College?
Department
Information Technology
Position Type
Non-Exempt
Employment Status
Part-Time
Salary
Minimum $14.02
Open Date
05/23/2017
Close Date
Open Until Filled
No
Position Summary Information
Job Description Summary
This position reports to the Technology Support Coordinator assisting IT personnel working across multiple areas of technology including PC workstations, network, audio/visual, and peripherals to support the campus community. This is accomplished by resolving software and hardware requests, and incidents utilizing established policies and procedures, and an analytical mindset.
Minimum Qualifications
Familiarity with computer hardware and software utilities.
Required Job Knowledge, Skills, Abilities
Great written and verbal communications skills.
Excellent customer service skills.
Knowledgeable with computer hardware and software utilities.
Excellent customer service skills.
Knowledgeable with computer hardware and software utilities.
Preferred Qualifications
Successfully completed ITSC 2286 Internship Computer and Information Sciences course or equivalent of 160 hours in desktop installation and support of hardware and software, installing, updating, diagnosing and resolving issues across multiple areas of technology including desktop workstations, network, audio/visual, and peripherals.
Special Instructions to Applicants
This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions. Del Mar College is an Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Job Duties
Job Duty
Assist IT personnel with the installation and configuration of desktop workstation hardware, operating system and application software, network, and peripherals; Decommissioning PC workstations, network equipment, and peripherals.
Job Duty
Assist IT personnel with diagnosing and resolving hardware, software, and network issues.
Job Duty
Assist IT personnel with updating and patching of operating system and application software.
Job Duty
Assist IT personnel with event setup, configuration, and take down of PC workstations, audio visual equipment and peripherals.
Job Duty
Assist IT personnel with installation, repair, and termination of network cabling and fiber.
Job Duty
Assist IT personnel Installation of audio visual equipment and cabling.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * This is a Labor Intensive position which requires a drug and physical exam for employment. Do you remain interested in the position?
- Yes.
- No.
- * Are you familiar and knowledgeable with computer hardware and software utilities?
- Yes.
- No.
Applicant Documents
Required Documents
Optional Documents
- Resume
- Letter of Interest
- Transcripts
Salary : $14
