What are the responsibilities and job description for the Transportation Specialist position at Del Monte Fresh Produce Company NA Inc?
Job Description
Job Description
Purpose of Position :
Oversee the coordination of Tricont Logistics freight, ensuring seamless operations. Serve as a role model by embodying the company's core values, including respect, honesty, integrity, diversity, inclusion, and a commitment to the safety of oneself and others. This position demands the ability to thrive in a fast-paced environment, with strong problem-solving and organizational skills.
Accountabilities :
- Provide superior customer service to both internal and external customers by exceeding their expectations.
- Assisting with Carrier / Broker sourcing and development is a key function of this position.
- Dispatch Company controlled freight and support of sales and commodity group managers.
- Negotiating rates with Carriers / Broker for expedited loads, re-routes, and new lanes.
- Meet or exceed rate expectations as defined by corporate pricing.
- Manage tendering process via TMS to route the lowest cost provider.
- Maintain billing and dispatch accuracy of 98% or greater.
- Dispatch / coordinating between carrier drivers / dispatch and sales.
- Post freight on various load boards and call carriers / broker to book loads.
- Confirming / verify rate via load tendering process.
- Verify carrier is set up and Del Monte Carrier / Broker standards.
- Follow company policy for processes and procedures.
- Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver / carrier / broker issues.
- Maintain on time Pick-Up and Delivery performance of 97% or better.
- Update / track carrier / driver location information within company guidelines
- Maintain carrier profile information.
- Back up other dispatch positions
- Manage other logistics coordinators or dispatcher.
- Assist Manager or Director, Logistics Services in leadership duties and reports when instructed.
- Dispatching drivers / Carriers
- Negotiating rates with customer and potential customers
- Make sure and coordinating between carrier drivers / dispatch and customers on load information.
- Scheduling drivers / Carriers
- Managing demurrage, detention, and other accessorial costs with customer and carrier
- Problem solves driver / carrier issues.
- Carrier / customer retention
- Maintain on time Pick-Up and Delivery performance of 98% or better.
- Assist inside sales efforts.
- Maintain Carrier profile information.
Minimum Skills Required :
DEL MONTE FRESH PRODUCE IS AN EEO / AA / V / H
