Director of Operations

Job Title: Director of Operations

Classification: Exempt full time

Reporting to: VP of Operations

• 
  Summary/ Objective

The Director of Operations will assume a strategic role in the overall leadership, management and positioning of the company’s operations to support growth and drive continuous improvement and is responsible for operational departments including: production, quality, supply chain, cost savings initiatives and ensuring maintains strict compliance with all regulatory agencies. This person will also have full site responsibility for management of all administrative functions at the site who may have dotted line responsibility to corporate office.

B. DUTIES

General Overall Duties (1-14 listed below)

Some of the duties of this position are those described below. This job description does not state or imply that the duties listed are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management.

• Follow and enforce all company rules of conduct including but not limited to; Attendance and punctuality, lunch and breaks, Safety, Food Safety/SQF, GMP’s, SOP’s, HACCP, CCP’s, CP’s, etc.
• Provide leadership to all on site department to meet or exceed the Safety, Food Safety/SQF, Quality, Customer service, Productivity and cost expectations
• Ensures product is manufactured within Food Safety/SQF, USDA, FDA, Quality and Cost-effective.
• Develop the annual Facility budget and establish procedures for maintaining high standards of manufacturing; monitor and report on performance against the plan throughout the year.
• Distribute daily workloads to the plant supervisors and/or department leads.
• Establish departmental goals for all areas of responsibility that build up and support the manufacturing plan and track the progress; develop programs to meet these goals and coach staff accordingly to achieve the objectives.
• Deliver cost objectives through continuous improvement program and overhead reduction.
• Responsible for developing and driving continuous process improvement as well setting up systems to track the performance.
• Assist in the development and formulation of long- and short-range planning, programs and objectives.
• Formulate and recommend programs that maintain and improve the competitive position and the profitability of the manufacturing process
• Establish and implement best practices in hiring, training, developing and evaluating staff.
• Institute systems and procedures to set in place the foundation required to keep pace with the Company’s high growth and business strategy.
• Appropriately institute production systems automation and quality standards that enhance the product and the Company’s high quality position.
• Vital Factors (key performance measures for this position will include but not be limited to the following):

Safety:

• • Number of recordable accidents

Food Safety/SQF:

• • Number of NR’s, CCP Deviations, GMP’s Violations, SQF Internal audits deviations

Quality:

• • Customer and Consumer complains

Customer Service

• • Fulfillment rate/Accuracy

Productivity

• • Production Vs Schedule achievement
  • Lbs/Man hour
  • Down Time

Labor budget

• • Labor Cost Vs Sales
  • OT

Cost of goods

• • Waste
  • Materials Usage
  • Weight Control

Specific Skills and Abilities Required

• Ability to supervise and manage tasks and coordinate with personnel to meet project objectives.
• Proficiency with Microsoft Office products, specifically Project, as well as Adobe Acrobat.
• Ability to generate timely, concise, professional, and effective business correspondence.
• Ability to interact with employees, customers and colleagues in a professional and courteous manner.
• Effective time management and attention to detail.
• Strong verbal and written communication skills.
• Strong knowledge of company employee policies
• P&L understanding and ability to make appropriate decisions that drive positive financial performance

EDUCATION/EXPERIENCE

Bachelor’s degree in engineering technology or similar field

LEVEL OF EXPERIENCE REQUIRED:

5-10 years Operations Management experience preferred

E. Physical Requirements (All requirements are subject to possible modification to reasonably accommodate individuals with a disability.)

1. Physical activities of this position. (Check ALL that apply.)

ý Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.

ý Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

ý Stooping: Bending body downward and forward bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.

ý Kneeling: Bending legs at knee to come to a rest on knee or knees.

ý Crouching: Bending the body downward and forward by bending leg and spine.

ý Crawling: Moving about on hands and knees or hands and feet.

ý Reaching: Extending hand(s) and arm(s) in any direction.

ý Standing: Particularly for sustained periods of time.

ý Walking: Moving about on foot to accomplish tasks, particularly for long distances.

ý Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

ý Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

ý Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

ý Finger Dexterity: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole arm as in handling.

ý Grasping: Applying pressure to an object with the fingers and palm.

ý Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

ý Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

ý Hearing: Noisy environment.

ý Vision: Close work.

ý Repetitive motions: Substantial movements (motions) of the wrists, hands and/or fingers.

2 Degree of physical exertion required for the position. (Check ONE.)

ý Sedentary Work: Exerting up to 10 lbs of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary Work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

ý Light Work: Exerting up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

ý Medium Work: Exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects

3. Environmental conditions the employee will be subject to in this position. (Check ALL that apply.)

ý Inside environmental conditions: Protection from weather conditions, but not necessarily from temperature changes.

ý Outside environmental conditions: No effective protection from weather.

ý Both environmental conditions: Activities occur inside and outside.

ý Extreme cold: Temperatures below 32 degrees for periods of more than one hour.

ý Extreme heat: Temperatures above 100 degrees for periods of more than one hour.

ý Noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.

ý Vibration: Exposure to oscillating movements of the extremities or the whole body.

ý Hazard: Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

ý Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gases or poor ventilation.

ý Oils: There is air and/or skin exposure to oils and other cutting fluids.

ý Humidity: Exposure to humid conditions ranging from 70 to 92 percents.

ý None: No substantial exposure to adverse environmental conditions (such as in typical office or administrative work).

4. PRIMARY CONTACTS

A. CONTACTS

• Inside the Company:

A.) Company Employees

B.) Administration

C.) Company Supervisors

2. Out of the Company:

A.) None

B. SUPERVISION

• Directly Supervises: Production Manager, QA Manager, Maintenance Manager, Safety Manager and Logistics Manager.

Indirectly Supervises: Staff personnel on site who report to Corporate Office (HR, ACCT, Purch., etc.