What are the responsibilities and job description for the Operations Manager position at Del Sol Solutions?
Who We Are
At Del Sol Solutions, we don't just manage buildings - we build environments of excellence. A start up with significant government and commercial contracting success, we are scaling
a leadership team that values loyalty, discipline, and operational impact. If you're an A-player who thrives under pressure, leads from the front, and lives
to deliver results - this is your next battlefield. This isn't a desk job. It's a hands-on leadership opportunity for someone who wants to grow into regional
oversight, make decisions that shape the company and leave a mark in a high-performance culture.
What You'll Own
o Full ownership of contract performance, team execution, and quality standards across multiple sites.
o Recruiting, hiring, training, and managing teams with high accountability and clear KPIs.
o Problem-solving in real time, anticipating issues before they happen and building long-term solutions.
o Client relationship management with weekly check-ins and scope alignment.
o Process improvement and documentation using tools like Smart Inspect and KPI tracking systems.
o Driving company values (LDRSHIP) in culture, communication, and day-to-day leadership.
Key Success Metrics
o 100% on-time completion of monthly Quality Control (QC) reports.
o Employee retention rate above 85% in your contracts.
o 100% Client Retention Rate.
o 30-day ramp-up for new hires into full productivity.
o Operational costs kept within budget while improving output.
o Consistent communication touch-points with internal leadership and external clients.
Who You Are
o A proactive leader who doesn't wait to be told what to fix.
o Comfortable working in the field, shoulder-to-shoulder with your team.
o Obsessed with excellence, structure, and process.
o Calm under fire, clear under pressure, and confident in execution.
o A communicator who keeps stakeholders in the loop and problems off their plate.
Knowledge and Skill Requirements
o Minimum of (5) years industry experience.
o Bachelor’s Degree or equivalent experience.
o Proven and documented track record of responsibilities in the job.
o Exceptional client focus skills and superior presentation skills.
o Ability to present and influence customer and internal management.
o Excellent leadership skills that foster teamwork and ability to build cross-functional relationships.
o Must be able to problem solve complex issues to ensure client satisfaction.
o Excellent written and verbal communication skills.
o Experience with creating and managing complex budgets.
o Ability to self-manage daily activities and ensure safety standards are maintained.
o Manage and track invoices for additional services.
o Must be flexible with work hours and schedule.
o Preferred technical knowledge of all aspects of janitorial service delivery.
o Proficient in Microsoft office suite including Word and Excel.
o Excellent project and program management skills.
o Strong negotiation, conflict management, time management and follow up skills.
o Maintain clean driving record and background.
A premiere facilities management service company. We offer a range of essential support services to federal and commercial organizations.
What started as a private, family-owned business, has stayed the same. This enables us to be able to focus on developing meaningful connections with our clients and zero in on quality, not just quantity of projects. We work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine excellence.
From the very beginning, we have always aimed for continuous improvement across all areas of our operations.
Del Sol Solutions is at its core a people business and our values of integrity, character, and mission are our DNA. They guide everything we do, and everything we don’t do. They represent us at our best.
By living our values, we focus not just on what we do for our customers but how we do it. We do what is right all the time, even when no one is looking. We value integrity and have a deep sense of duty, and sound moral principles above all else. We never lose sight of where we came from or why we are here, the reason we exist is to support our clients and people through best in class service. We Lead by example.
Salary : $55,000 - $75,000
