What are the responsibilities and job description for the Supervisor position at Del Sol Solutions?
Roles & Responsibilities :
- Lead our Janitorial services team, in a fast-paced working environment.
- Develop a productive, profitable and achievement-oriented working environment for employees
- Understand and execute the scope of work as detailed in each contract
- Address operational obstacles in a timely fashion using proper chain of command
- Submit supply orders by Monday morning of non-payroll weeks. Specific items and quantity are required
- Verify accuracy of supply deliveries and ensure that all products are received and properly accounted
- Communicate any customer / staff schedule changes to management as soon as possible
- Attend Operations meetings with OM. Provide updates, feedback, and suggestions
- Supervise Janitorial team to ensure operational excellence and excellent customer service
- Champion best practices, company values, and service excellence standards
- Develop and maintain operational guidelines for staff
- Determine staffing requirements and work schedules for new and existing projects
- Help facilitate interviews, and ensure onboarding is completed on the first day
- Conduct regular training and submit sign-in sheet for documentation
- Maintain equipment SOPs, perform routine equipment maintenance and repair audits
- Document & notify the OM (Operations Manager) of informal / formal disciplinary actions
- Execute and oversee employee offboarding that adheres to company policy
- Special projects or requests as needed to ensure customer satisfaction
A premiere facilities management service company. We offer a range of essential support services to federal and commercial organizations.
What started as a private, family-owned business, has stayed the same. This enables us to be able to focus on developing meaningful connections with our clients and zero in on quality, not just quantity of projects. We work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine excellence.
From the very beginning, we have always aimed for continuous improvement across all areas of our operations.
Del Sol Solutions is at its core a people business and our values of integrity, character, and mission are our DNA. They guide everything we do, and everything we don’t do. They represent us at our best.
By living our values, we focus not just on what we do for our customers but how we do it. We do what is right all the time, even when no one is looking. We value integrity and have a deep sense of duty, and sound moral principles above all else. We never lose sight of where we came from or why we are here, the reason we exist is to support our clients and people through best in class service. We Lead by example.
