What are the responsibilities and job description for the Banquet Manager position at Delamar Mystic?
DELAMAR MYSTIC- Brand NEW luxury waterfront hotel located in the charming Mystic village is seeking a Banquet Manager to join their growing team. This position will lead a banquet team for a prime special event destination inclusive of stunning water views ,exquisite food, and a truly remarkable event space.
The Banquet Manager is responsible for overseeing and coordinating events, such as banquets, conferences, and weddings, held at the Delamar Mystic . The main role is to ensure smooth operations of all banquet events, from planning to execution, while maintaining high standards of service and customer satisfaction.
Key Responsibilities:
- Event Coordination: Oversee all aspects of banquet events, including setup, catering, and guest services. Ensure the event runs smoothly according to the client's requirements and expectations.
- Team Management: Supervise and lead banquet staff (servers, bartenders, cooks, etc.) during events. Train and assign tasks to staff, ensuring efficient service delivery.
- Client Interaction: Communicate with clients before and during events to understand their needs, preferences, and expectations. Provide solutions to any concerns that arise.
- Vendor Management: Work with suppliers and vendors, including catering, floral, audio-visual, and decor services, to ensure the event's success.
- Event Setup and Breakdown: Supervise the setup and breakdown of banquet rooms, including table arrangements, decorations, and equipment.
- Quality Control: Monitor the quality of food, drinks, and service to ensure customer satisfaction. Address any complaints or issues in a timely manner.
- Compliance: Ensure all health, safety, and regulatory requirements are met during events.
- Reporting: Provide post-event reports and feedback to senior management.
Qualifications:
- Education: A degree in hospitality management, business, or a related field is often preferred, but not required.
- Experience: 3 years of hospitality experience particularly in banquet or event management roles
- Skills:
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Organizational skills and attention to detail.
- Ability to work under pressure and handle stressful situations.
- Knowledge of food and beverage service standards.
- Problem-solving skills and a customer-focused attitude.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person