What are the responsibilities and job description for the Personal Lines Account Manager position at Deland, Gibson Insurance Associates?
Classification: Salary-Exempt Location: Wellesley, Franklin, Worcester, Dennis Port, Duxbury MA Job Type: Hybrid, 40 hours/week Great opportunity with a well-established, Five Star Accredited Insurance Agency! Named the 2024 Silver Winner in the East for Best Agencies to Work for through the Insurance Journal. As an integral part of our Personal Lines team at Deland, Gibson, the Account Manager will work closely with the clients, providing peace of mind through proactive service. The successful candidate will be a team player with excellent organizational skills and attention to detail. Responsibilities Include (but are not limited to):
- Service the day-to-day personal insurance needs of our clients, advising them on coverages and risk reduction strategies
- Work closely with our insurance carrier partners
- Maintain high level of communication and build effective relationships
- Accurately input data into information systems and update the information as needed
- Support the organization's mission, values and strategic initiatives
- Minimum 1 year P&C Insurance experience
- MA P & C License
- Exceptional customer service skills
- Strong interpersonal skills, able to work with all levels of the organization effectively and efficiently
- Strong problem-solving skills to assist with customer resolutions
- Must be self-motivated and have great attention to detail
- Proficient in Microsoft Office Suite
- Familiarity with Applied Epic preferred
- Collaborative work environment
- Work-Life Balance
- Comprehensive time-off package including paid vacation, holidays, sick and PTO
- Health Insurance, Dental, Vision, 401K and more
- Hybrid schedule
- Opportunity for continuing education, subsidized by DG
- We Work with Urgency
- We show Compassion
- We are Life-Long Learners
- We Have Grit
- We Innovate
