Refund Analyst - Medical Billing

Delaney Radiology is seeking a detail-oriented and knowledgeable Medical Billing Refund Analyst to join our team.

In this role, you will be responsible for evaluating refund requests and determining whether refunds need to be issued to patients, their representatives, or insurance companies.

Candidates are required to report to the office for the initial training period, but the position has the potential to become remote once training is completed.

Responsibilities:

• Investigate credit balances on patient accounts.
• Generate and manage a weekly credit balance report.
• Research and make appropriate adjustments or refunds to accounts, issuing insurance refunds with proper documentation and approval.
• Maintain a thorough knowledge of contracted insurance policies and fee schedules.
• Keep management informed of problematic trends and errors.
• Perform other administrative tasks as assigned.

Position Requirements:

• Proven experience and knowledge of medical insurance is required.
• Knowledge of HIPAA and medical terminology.
• Must possess strong communication skills, empathy, and patience.
• Attention to detail and accuracy are essential, along with a commitment to confidentiality.

When you join the Delaney team, you will be eligible for an attractive compensation/benefits package that includes:

• Company-paid Medical and Dental Insurance
• Generous Paid Time Off
• Paid Holidays
• And much more!

About Us:

Delaney Radiology is the leading imaging group in Southeastern North Carolina. Our team comprises more than 30 radiologists and a dedicated group of physician assistants, radiologic technologists, and professional support staff. With state-of-the-art equipment and a team of passionate professionals, we strive to make a meaningful difference in the lives of those we serve.

Thank you for considering Delaney Radiology for your next career opportunity!

PLEASE NO PHONE CALLS.

Delaney Radiology is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, national origin, age, disability, veteran status, or any other reason prohibited under Federal, State, or local laws.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person