HR Assistant

Summary/objective

The Human Resources Assistant will directly assist the HR Department with a wide range of administrative duties and functions related to HR compliance, recruiting, payroll, onboarding/ orientation, and employee benefits. Confidentiality is of the utmost importance.

Essential functions:

HR General Responsibilities

• Maintain all personnel records in compliance with company & federal policies and procedures, including opening and closing of personnel files, completing employee changes, requesting & tracking new documentation as needed to keep personnel file up-to-date
• Monitor HR Mailbox ensuring that all requests are actioned within 24 hours
• Maintain the highest level of confidentiality, and understand its importance

Employee Life-Cycle

• Process all new hire paperwork, complete all verifications and background screenings
• Creation and distribution/mailing of new hire and separation letters
• Perform verification of employment duties for DGS and outside organizations
• Update HR databases with new employee information, including pay information and other pertinent employee data
• Input and update employee records in EHR
• Review, process, and submit Status Change Forms to all necessary internal staff
• Support onboarding process to ensure that all required employment documents are completed, processed, and filed in the designated location (e.g., personnel file)
• Conduct exit interviews in accordance with standard policy and practice
• Process all employee changes and terminations through HRIS and administer COBRA
• Reset employee passwords to HRIS, as needed
• Maintain the highest level of confidentiality, and understand its importance

Employee Records

• Complete requests from outside agencies for employment related data
• Maintain all personnel records in compliance with company & federal policies and procedures, including opening and closing of personnel files, requesting & tracking new documentation as needed to keep personnel file up-to-date
• Assist in filing HR related documents within HRIS
• Support with internal staff privileging, corresponding with clinicians, and maintaining and updating privileging files
• Track & maintain clinical licenses, DEAs, CSDs, CEUs, CMEs and malpractice insurance certification in CSEC Staff Files
• Maintain and track employee trainings and professional development

General Responsibilities

• Uphold professional standards of treatment and the mission of the organization
• Maintain a quality code of conduct, ethics and professionalism
• Provide goal-directed and team-oriented services
• Communicate effectively and professionally with all stakeholders

Competencies/ Capabilities:

• Reliability & Flexibility
• Customer Service
• Written and Verbal Communication
• Initiative/Drive, Results Oriented
• Employee Relations

Supervisory responsibilities: None

Work environment: Office-based, Wilmington, Delaware, Partial telecommuting with approval

Physical demands:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Travel required: None

Minimum qualifications:

• Associates degree or 2 years professional experience
• Proficient in Microsoft Office and internet applications
• Ability to prioritize tasks and handle multiple assignments simultaneously
• Ability to maintain confidentiality

Preferred qualifications:

• Bachelor’s degree
• Administrative experience

EEO:

Delaware Guidance Services is an Equal Opportunity Employer

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.