What are the responsibilities and job description for the Front Desk Agent position at Delaware Healthcare Clinics?
Job Summary
We are seeking a friendly and organized Front Desk Agent to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent communication skills and a professional demeanor, ensuring a welcoming atmosphere. This role involves managing front desk operations, handling inquiries, and providing administrative support to ensure smooth office functionality.
Duties
- Greet clients and visitors warmly, providing a positive first impression.
- Manage phone systems to handle incoming calls, direct inquiries, and take messages as necessary.
- Perform office management tasks including scheduling appointments and maintaining the front desk area.
- Assist with clerical duties such as filing, data entry, and document preparation.
- Utilize Google Suite for various administrative tasks including document creation and spreadsheet management.
- Support medical or dental reception functions by managing patient records and appointment schedules.
- Maintain confidentiality of sensitive information while ensuring compliance with company policies.
- Provide assistance to team members as a personal assistant when required.
Skills
- Proficiency in phone systems and office management practices.
- Experience as a medical or dental receptionist is preferred but not required.
- Strong computer literacy with experience in Google Suite applications.
- Ability to proofread documents for accuracy and clarity.
- Familiarity with QuickBooks is a plus for handling basic financial tasks.
- Excellent clerical skills with attention to detail in all tasks performed.
- Strong interpersonal skills to effectively communicate with clients and team members.
We invite you to apply if you are passionate about providing exceptional customer service and thrive in a dynamic office environment.
Job Type: Full-time
Schedule:
- 8 hour shift
Ability to Commute:
- Wilmington, DE 19801 (Required)
Ability to Relocate:
- Wilmington, DE 19801: Relocate before starting work (Required)
Work Location: In person