What are the responsibilities and job description for the Banquet Captain position at Delaware North at American Family Field?
Compensation: $15.00 - $18.00 / hour
The opportunity
Delaware North Sportservice is searching for seasonal Banquet Captains to join our team at American Family Field in Milwaukee, Wisconsin. As a Banquet Captain, you will work under the direction of the department manager to ensure effective operations of all event spaces, including training and supervision of catering team members. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay
$15.00 – $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
- Oversee and coordinate all aspects of banquet and catering events
- Ensure smooth execution of food and beverage service
- Set up banquet rooms according to event specifications
- Supervise banquet staff, including servers, bartenders, and support staff
- Train and mentor new banquet team members
- Maintain inventory of banquet supplies and equipment
- Provide exceptional customer service to guests, addressing any concerns or special requests
- Collaborate with clients to ensure events meet their expectations
- Ensure compliance with health and safety regulations.
- Performs other duties as assigned.
More about you
- Must have at least 2 years of experience in the hospitality industry at a restaurant, catering company or concert/event venue such as a banquet hall, stadium, concert, convention center
- Excellent guest service skills.
- Detail-oriented with strong organizational skills.
- Ability to work accurately, efficiently, and courteously in a high-pressure environment.
- Good leadership and training skills; ability to teach others as well as delegate tasks.
- Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences.
- Able to follow job procedures and manager instructions.
- Basic math skills; ability to accurately account for inventory.
- Must be able to obtain a City of Milwaukee Bartending License.
Physical requirements
- Ability to lift up to 40 pounds for set-up, service, and clean-up.
- Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand.
- Ability to work in variable temperatures.
Shift details
Day shift
Evening shift
Holidays
Weekends
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Salary : $15 - $18
