What are the responsibilities and job description for the Venue and Event Technology Specialist position at Delaware North at American Family Field?
Compensation: $55,500 - $72,100 / year
The opportunity
Delaware North is hiring a full-time Venue and Event Technology Specialist to join our team at American Family Field in Milwaukee, Wisconsin. As a Technology Specialist you will be responsible for maintaining documents and creating, responding, and updating help desk tickets and system access requests. If you are seeking a role that provides career growth and an exciting work environment, apply to join our team!
Pay
Minimum – Anticipated Maximum Base Salary: $55,500 – $72,100 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/>https://careers.delawarenorth.com/benefits/
.What we offer
At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
- Provide IT support for retail and food and beverage point of sale systems, including hardware, software, mobile, and kiosk ordering solutions
- Maintain and troubleshoot property management systems, back-office workstations, Citrix applications, and AWS-hosted solutions
- Support network infrastructure, including wireless internet, satellite, fiber, T1s, VOIP phones, and other communication systems
- Manage IT tools such as Confluence and ServiceNow while supporting Microsoft Active Directory, Office 365, OneDrive, and Kronos time management systems
- Troubleshoot and resolve issues across Windows 10, iOS devices, cloud-based applications, and other enterprise technology solutions
More about you
- Associate or bachelor’s degree in information management, computer science, computer systems engineering, business administration, or a related field
- Minimum of 1 year of related experience in the implementation, management, and maintenance of information technology infrastructure and IT systems, including cloud architectures, server technologies, communication technologies, LANs, WANs, telephone, voice, video, and data communication systems
- Certifications in Cisco, CompTIA, ITSM, Microsoft, or PMI
Shift details
Day shift
Evening shift
Holidays
Weekends
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Salary : $55,500 - $72,100
