What are the responsibilities and job description for the Overnight Front Desk Clerk position at Delaware North at Mardi Gras Casino & Resort?
Compensation: $14.50 - $14.50 / hour
The opportunity
Delaware North Gaming is hiring a full-time Front Desk Clerk to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. If you prioritise guest experience, are friendly, outgoing, and customer service focused, the Front Desk Clerk may be your best hand to play. If excellent customer service is your forte, your next career move has arrived; apply now join our team.
Pay
$14.50 – $14.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
More about you
- Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
- Ability to multitask, function in a professional manner under pressure from guests and supervisors
Physical requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift details
Overnight
Every weekend
8 hour shift
- Share: Email
- Tweet
Salary : $15
