What are the responsibilities and job description for the Slot Floor Attendant (On-Call) position at Delaware Park Casino & Racing?
Job Description
Job Description
JOB RESPONSIBILITIES :
- Promotes Outstanding Customer Service Relations
- Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.
- Knowledgeable, actively promoting company marketing and promotional events, and proficient in answering guest questions.
- Circulates throughout the area assigned, actively observing players and the functioning of machines.
- Responsible for minor machine repairs and e-ticket paper fills.
- Records and logs any VLT machines that are not working.
- Responsible for carrying a change wallet to make currency exchanges at customer’s request.
- Responsible for ensuring Federal cash reporting requirements are met.
- Responsible for accurate payment and documentation of jackpot payouts.
- Counts and verifies all exchanges with the cage department and customers
- Reports all potential adverse situations such as safety hazards, intoxicated or disruptive guests, slot cheats, or disputes beyond the scope of their position to a supervisor immediately.
- Promotes and maintains necessary communications between self, co-workers, and managers to ensure controlled operation of the VLT floor.
- Responsible for knowledge of and adherence to Delaware Park and Departmental Policies and Procedures.
- Promotes honesty and trust among the team.
- Performs all other duties as assigned.
JOB REQUIREMENTS :
For a full list of our career opportunities, please visit www.DelawareParkCareers.com.
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