Car Monitoring & Diagnostic System Technician - Union Rate =$36.54/hr.

This position will be posted from March 10, 2025 to March 21, 2025 by 4:00pm.

Must be able to pass a drug and alcohol test and a background check.

DRPA and PATCO are subject to federal law, under which marijuana continues to be illegal.

Must be able to pass a proficiency examination that addresses all of the required knowledge.

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Position Purpose

The Network Technician provides the car Equipment Department with technology support including but not limited to: installation, troubleshooting, configuration and repair of the car borne network, including managed and unmanaged switches and routers. This position is also responsible for troubleshooting, configuration and repair of the car borne portion of the car to wayside Wi-Fi system. He/she will maintain/track the software levels of all; microprocessor controlled systems on the cars and install software upgrades/modifications as directed. He/she will also act as system administrator, assigning passwords and managing Portable Test Equipment (PTE), Bench Test Equipment (BTE), and Automated Test Equipment (ATE).

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the duties, responsibilities, knowledge, skill, and/or ability required. The Authority will adhere to all applicable laws and regulations in assessing an employee's ability to carry out or otherwise meet the job requirements set forth herein in a satisfactory manner.

Essential Duties And Responsibilities

• Troubleshoot and repair PTE, BTE and ATE.
• Assist in troubleshoot and repairing of car borne diagnostic system network issues.
• Assist in troubleshoot and repairing of complex car borne Wi-Fi system malfunctions.
• Install software revisions as directed.
• Manage car borne software revisions, ensure that updates are installed as scheduled, and maintain electronic records of revision levels. Maintain narratives of revisions.
• Act as system administrator for car borne systems; assign, and recover lost passwords.
• Serve as the subject matter expert for vendor supplied PTE, BTE and ATE.
• Manage PTE, BTE, and ATE, to include but not limited to: calibrations, inventory, assigning PTE, assigning/recovering passwords, and managing software revisions.
• Arrange for outside repair of car borne network components, PTE, BTE and ATE as directed.
• Maintain contact with carbuilder and his subcontractors to incorporate upgrades and to solicit help when needed.
• Administer warranties on car borne network components, BTE, PTE, and ATE.
• Train and assist shop ET’s to solve complex technology problems.
• Recommend spare part inventory for BTE, PTE and ATE.
• Maintain and Monitor software licensing records.
• Must be able to work either shift, as assigned.
• Work with Information Services department to troubleshoot any Wi-Fi issues related to the Wayside Wi-Fi.
• Assists in maintaining a safe and secure work environment by participating in required training, recognizing and reporting hazards and suspicious activity, and using all required personal protective equipment.
• Perform other related duties as required and assigned.
  
  

This is a safety sensitive position and is subject to all provisions of the DRPA/PATCO’S Substance Abuse Testing and Control Policy including random drug testing and periodic physical testing requirements.

Skills/Knowledge/Abilities

• The individual must demonstrate the ability to organize, and analyze complex and diverse information and use same to resolve problems in a timely manner. The individual must understand the business implications of decisions he or she makes and must align his/her work with organizational goals and strategies.
• Must have an understanding of the organization’s strengths, weaknesses, external threats, opportunities, its markets, and competition in order to develop and implement strategies that are aligned with and designed to achieve organizational goals and successes.
• The individual must be willing to continuously build knowledge and skills and share expertise with others and set and achieve challenging goals.
• The individual must be able to manage difficult customer situations and respond promptly to customer needs. Maintenance of confidentiality is essential.
• The individual must be able to speak and write clearly in order to communicate clearly and effectively, at all levels, both internally and externally. Must be able to demonstrate group presentation skills.
• The individual must display openness to others’ views; must be able to balance team and individual responsibilities. Must contribute to building positive team spirit by supporting everyone’s efforts to succeed.
• The individual must show respect and sensitivity for cultural differences and work toward promoting a harassment free environment and a diverse workforce. The individual must treat everyone with respect, work with integrity, and uphold and support organizational values and goals.
• The individual must follow all organizational policies and procedures, complete tasks correctly and on time.
• The individual must display willingness to make timely decisions and be able to support said decisions, exhibit sound and accurate judgments and include the appropriate people in the decision-making process. Must be willing to adapt to changes in the work environment.
• The individual must be able to prioritize and plan work activities using time efficiently. He or she must react well under pressure and accept responsibilities for his/her own actions. Must possess leadership qualities and interpersonal skills. The individual must respond to management direction.
• The individual must demonstrate accuracy and thoroughness, apply feedback to improve performance and monitor own work to ensure quality. Generate suggestions to improve individual and departmental performance.
• The individual must be punctual at all times and ensure that work responsibilities are covered in his/her absence.
• Must be highly motivated, decisive, self-confident, flexible, and possess sound business judgment.
  
  

Supervisory Responsibilities

This job has no supervisory responsibilities.

Required

Education and/or Experience

• HS diploma AND 5 years of experience troubleshooting, repairing and configuring network communications items such as: radios, switches and routers
• Knowledge of Linux or Windows operating systems
• Knowledge and proficiency of Programmable Logic Controllers
• Knowledge of spreadsheet software and word processing software
  
  

Preferred

• Associates degree preferably in Computer Science or satisfactory completion of a networking trade school
• Knowledge of programming with C, C in Lab View
• Knowledge of Wireshark network protocol analyzer or comparable program
  
  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to sit (30%), stand and walk (40%), and lift, climb, and bend (30%). The employee must occasionally lift, hold and carry objects weighing up to 35 pounds. Must have normal day and night time vision, corrected or non- corrected. Must be able to perform all position physical functions. Must be able to physically operate all job related equipment. Must be able to climb in and out of transit cars with a step height of three feet and be able to step over the third rail with a step height of two feet.

Working Conditions

The work environment characteristics described herein are representative of those and employee encounters while performing the essential functions if this job. The duties and responsibilities of this position are generally performed in a rail car maintenance shop, in all types of lighting and ventilation conditions. Personal protective equipment is provided to protect against fumes, sustained high noise levels, dusts, airborne debris and other hazards that may be encountered. Occasionally, work must be performed in rail storage yards, along active rights of way on bridges, adjacent to live third rail and in subways. The environment requires access to confined spaces and the employee must be willing to become qualified for confined space entry by taking the confined space training provided.

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EEO/AA/DVM