What are the responsibilities and job description for the Service Advisor position at Delaware Tire Centers - Newark?
Job Summary
Busy Tire and Automotive Service Center seeking enthusiastic, friendly, customer service oriented F/T salesperson with excellent interpersonal and communication skills.
The front sales staff are the first communication the customer has with the business and provides the initial customer impression. Additionally you will act as the liaison between the customer and the technicians ensuring the customers needs and expectations are met.
Job Responsibilities
- Advising current and potential customers about their tire and service needs; assisting in both retail, and commercial tire sales
- Answering phones
- Providing superior and prompt customer service
- Preparing necessary sales and service documentation
- Helping to maintain cleanliness and organization on the sales floor and customer waiting area
Job Qualifications
- Strong, interpersonal, communication and phone skills
- Basic computer knowledge and experience
- Prior tire and auto experience preferred, but not required
- Will train
- Valid driver's license
