Intake Director

DeliverIt Pharmacy is an independent provider of home and clinical infusion services that position patients at the center of our distinctive and tailored approach to care.

DeliverIt Pharmacy is searching for candidates for the position of Intake Manager for our offices and infusion suites in Sugar Land.

Thank you in advance for looking at the list of responsibilities and qualifications.

We look forward to reviewing your resume!

Benefits:

• No-Cost Medication & Vaccinations: You will be entitled to no-cost prescribed medications and important vaccinations, including COVID vaccinations, with our insurance, helping ensure your health without the financial burden.
• Comprehensive and Affordable Health & Long-Term Disability Insurance Options: After the first 60 days of employment, employees will be able to choose from our insurance options, including three affordable health insurance plans tailored to their and their family's needs, plus extra affordable long-term disability insurance.
• Telehealth Visits: Once employees are enrolled in our health insurance plans, they are able to access board-certified doctors anytime and anywhere for themselves & their families.
• Free Life and Basic AD&D Insurance Coverage: In addition to affordable health & long-term disability insurances, we help secure your and your family's financial future with free life insurance and free basic accidental death & dismemberment insurance.
• Other Comprehensive Insurance Options: We also offer for our employees free dental and affordable vision, voluntary life, voluntary AD&D, voluntary short-term disability, accident, critical illness, and hospital indemnity insurances.
• Paid Time Off: Employees begin to accrue paid time off after the first 90 days of employment.
• Paid Holidays (6 scheduled): After the first 90 days of employment, employees can celebrate with six paid holidays throughout the year.
• 401(k): Employees will be able to access our 401(k) plan after the first six months of employment. And beginning in 2025, we will offer matching 401(k).
• Positive environment.
• Opportunities to learn and grow within the Infusion & Specialty field.

Essential Roles and Responsibilities:

• Conduct initial intakes to ensure eligibility of potential patients.
• Obtain medical histories and personal information of new patients.
• Update medical records of existing patients.
• Review documents for accuracy and completeness.
• Prepare new patient paperwork.
• Assist with billing as needed.
• Conduct medical benefits verification as directed.
• Ensure all operations are carried on in an appropriate, cost-effective way.
• Improve operational management systems, processes and best practices.
• Purchase materials, plan inventory and oversee warehouse efficiency.
• Help the organization’s processes remain legally compliant.
• Formulate strategic and operational objectives.
• Examine financial data and use them to improve profitability.
• Manage budgets and forecasts.
• Perform quality controls and monitor production KPIs.
• Recruit, train and supervise staff.
• Find ways to increase quality of customer service.

Qualifications:

• Experience with medical benefits verification.
• Experience with deductibles, max out of pockets, and coinsurance.
• Basic math skills are necessary.
• Experience with prior authorization is preferred, though not required.
• Experience with Pharmacy Benefits Management (PBM) claims is preferred.
• Pharmacy technician experience is preferred.
• Proven work experience as Operations Manager or similar role.
• Knowledge of organizational effectiveness and operations management.
• Experience budgeting and forecasting.
• Familiarity with the pharmacy business and financial principles.
• Excellent communication skills.
• Leadership ability.
• Outstanding organizational skills.
• Degree in Business, Operations Management or related field is preferred.

Proficiency in any of the following languages is encouraged, but not required:

Spanish

Arabic

French

Vietnamese

Hindi

Gujarati

Urdu

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee discount
• Free flu shots
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical benefits verification: 5 years (Preferred)
• Insurance deductibles: 5 years (Preferred)
• Max out of pockets: 5 years (Preferred)
• Coinsurance: 5 years (Preferred)
• Pharmacy Benefits Management claims: 5 years (Preferred)
• Intake operations manager: 5 years (Preferred)

Ability to Commute:

• Sugar Land, TX 77478 (Preferred)

Ability to Relocate:

• Sugar Land, TX 77478: Relocate before starting work (Required)

Work Location: In person

Salary : $75,000 - $85,000