Compliance Officer

Summary:

The Compliance Officer ensures that the programs and services provided to all program participants are of quality and are provided in accordance with state and federal regulations. This position spreads awareness of policies, procedures, rules and regulations to improve understanding and promote compliance. The Compliance Officer is not expected to be a substantive expert in all areas of compliance but is responsible for coordinating with and among Delmarva Community Service's departments to ensure active and updated compliance programs. The Compliance Officer shall provide reasonable assurance to all stake holders that there are effective and efficient policies and procedures in place that are well understood and respected by all employees, and that the company is complying with all major regulatory requirements.

Essential Duties and Responsibilities:

• Ensure that all necessary organizational policies and procedures exist and are up-to-date, accessible to staff, broadly understood, and followed. As appropriate, draft or recommend new policies and procedures or updates to existing policy and procedures to maximize staff adherence.
• Periodically analyze/audit internal business systems to ensure they meet or exceed industry compliance and ethics standards.
• Address staff’s day-to-day questions on compliance matters
• Design and deliver regular training and educational programs to improve employee understanding of applicable laws, rules, and regulatory requirements
• Manage the organization's Code of Conduct, including its content and annual training to all staff
• Develop policies and programs that encourage managers and employees to report suspected fraud and other improprieties, without fear of retaliation.
• Coordinate internal compliance review and monitoring activities, including periodic reviews/audits across departments.
• Monitor organizational developments to anticipate compliance issues and ensure integration of compliance considerations and controls into planning processes.
• Independently investigate and act on matters related to compliance in coordination and consultation with the Chief Operating Officer, Chief Executive Officer and Board of Directors when appropriate.
• Risk management and loss control activities, work collaboratively with department leaders tohelp provide strategies, techniques, and approaches to recognize and confront potential threats
• Other duties as assigned

Education, Experience, Licensing, and Other Position Requirements:

• Undergraduate or graduate degree in public health, Business/Public Administration, or related field preferred.
• 5 years' experience in a Compliance or QA position in a non-profit or healthcare organization.
• Familiarity with health and human services operational, financial, quality assurance, and human resource procedures and regulations.
• Familiarity with regulatory agencies including DDA (Maryland Department of Developmental Disabilities and Delaware Department of Developmental Disabilities preferred.
• Excellent analytical, organizational, and interpersonal skills.
• Excellent oral and written communication skills, computer/technology proficient
• Outstanding organizational and people skills.
• Pre-Employment Reference Checks from prior employers
• Pass State/Federal background check.
• Negative results on pre-employment and random drug tests
• Maintain a valid driver’s license with no more than 4 points.
• Employee must be able to receive, understand, and communicate verbal and written instruction and communicate in the English.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

Teamwork - Exhibit’s objectivity and openness to other’s views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Conserves organizational resources.

Computer Skills – To perform this job successfully, an individual should have a strong knowledge of computer operating systems.

Customer Service – Maintains professional demeanor when dealing with difficult or emotional situations; Responds promptly to staff needs; Solicits feedback to improve service; Responds to requests for service and assistance.

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Interpersonal Skills - Keeps emotions under control; Remains open to others' ideas and tries new things. Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

Oral and Written Communication - Listens and gets clarification; Responds well to questions; Participates in meetings; Communicates clearly and cogently with clients and staff; Reads and comprehends written and verbal instructions. Writes clearly and informatively.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions. Meets commitments, Follows policies and procedures.

WORKING CONDITIONS AND PHYSICAL DEMANDS REQUIRED TO SUCCESSFULLY PERFORM THE ESSENTIAL JOB DUTIES:

The environmental factors described here are representative of those that may be present in the workplace while the employee performs the essential functions of this job. While performing the duties of this job, the employee is required to:

· Stand; walk; use hands to finger, handle, grasp or feel -frequently

· Reach with hands and arms; push and pull up to 50 pounds -frequently

· Talk, hear and smell -frequently

· Stoop, kneel, or crouch -frequently

· Sitting and/or standing. frequently

· Lift and/or move up to 50 pounds. -frequently

· Utilize close vision, distance vision, color vision and ability to adjust focus.-_ frequently _

· Climb stairs. -occasionally

· Travel. -as required

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $70,000