What are the responsibilities and job description for the US E-EA Office Services Associate - Omaha position at Deloitte US?
One Team Associate:
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.
What You’ll Do
As part of the office Operations Team, the "One Team Associate" (Associate) provides daily office and facility services to a varied group of professionals in a large corporate office environment. This role requires a customer-centric, proactive, positive, and detail-focused individual who enjoys working in a fast-paced team-oriented support model.
Responsibilities
- Supports office services and related tasks which primarily include processing and delivery of mail/packages; support of visitor/customer reception desks and phones; requests for printing (including production and assembly of firm client documents and other deliverables); ordering and stocking of office supplies; general cleaning (non-janitorial activities); and general support for client records management.
- Serves as a customer interface and quickly assists in addressing or supporting requests which may include facilities issues, housekeeping issues, meeting/workspace needs, office moves, and other office services.
- Ensures physical space is maintained and in good repair by reviewing space and submitting requests for maintenance and general repairs. This includes lighting repairs, carpet cleaning needs, janitorial needs, etc. Follows-up to ensure all requests have been completed and to the satisfaction.
- Ensures working knowledge of department service offerings, office space, key office daily meetings and events, leadership and key groups, local amenities, building, and Deloitte protocols and procedures.
- Fosters and builds positive relationships with team and customers, displays critical thinking skills, and communicates effectively and proactively, as needed.
- Maintains and enforces standard office security procedures and security badging accessibly including performing any related duties (as assigned)
- Cross-trains in other department service areas to provide backup support as needed.
- Perform other tasks and special projects as required or as assigned by the management team.
Qualifications
Required:
- High-school diploma
- 1 year of related hospitality or office support experience preferably in a corporate, hospitality, service-oriented, or customer-centric environment
- Ability to work occasional overtime.
- Ability to lift up to 35 pounds.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
An Ideal Candidate Will Possess:
- Proficiency in Microsoft Office
- Strong written and verbal communication and interpersonal skills
- Professional maturity and ability to interact with all levels of professionals.
- Professional agility and ability to handle multiple priorities with an appropriate sense of urgency.
- Ability to operate package tracking software, handheld scanners, label printers, and postage mailing machines.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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