What are the responsibilities and job description for the Communications - Solution Specialist position at Deloitte?
Organization Transformation - Communications Solution Specialist
Are you an experienced, passionate pioneer in communications, transformation and technology? Or a solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).
At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective service with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL and Gilbert, AZ.
Deloitte Consulting's Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients' organizational results and impact by focusing on challenges at the intersection of business and people.
Interested? Learn more below :
Work you'll do
As a Communications Solution Specialist in the Organizational Transformation practice, you will act as an advisor to client and assist them with the communications necessary to successfully implement and adopt new technologies or business process changes. You will do this by performing the following job responsibilities :
- Align with our core values (Flexibility, Authenticity, Connection, Empowerment, Diversity and Unity)
- Develop communication plans and approaches for commercial and government clients
- Ensure plans and approaches are accurate, align with industry standards and incorporate Deloitte's best practices
- Conduct interviews and other fact-finding research and synthesize findings into key points
- Work with communications lead to manage communications workstreams from initial client meetings through development, review, revision, production, distribution, and evaluation
- Identify and recommend creative ideas that will deliver on strategic goals
- Execute communications campaigns, including awareness, branding, launch, social and more
- Create a broad range of communication materials across multiple communication channels, including print, digital, multimedia, social networks and web
- Develop engaging, well-designed communications materials, including emails, newsletters, infographics, podcasts, video scripts, responsive email templates, social media posts, website wireframes and other digital / multimedia communications
- Work with designers to develop graphic identities and approaches
- Proofread / edit communications deliverables and provide quality control
- Monitor plan and results, analyze key metrics and optimize for continued campaign improvement
- Balance multiple assignments and schedule workload to meet established deadlines
- Keep abreast of communication trends
- Operate in a dynamic environment with tight deadlines and changing priorities
- Utilize problem-solving skills in an ambiguous environment
- Contribute to practice development, including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
The Team
The Organization Transformation practice is about transforming the organization to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.
Qualifications
Required :
Preferred :
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters .
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you .
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture .
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people .
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
