Demo

Federal Process Improvement Manager

Deloitte
Deloitte Salary
Arlington, VA Full Time
POSTED ON 4/6/2025
AVAILABLE BEFORE 5/5/2025

In this age of disruption, organizations need to navigate the future with confidence by tapping into the power of data analytics, robotics, and cognitive technologies such as Artificial Intelligence (AI). Our Strategy & Analytics portfolio helps clients leverage rigorous analytical capabilities and a pragmatic mindset to solve the most complex of problems. By joining our team, you will play a key role in helping to our clients uncover hidden relationships from vast troves of data and transforming the Government and Public Services marketplace.

Work you'll do

In support of this initiative, we are seeking an experienced consultant to drive strategic planning, organizational performance management, business process improvement, stakeholder engagement and strategic communications. This role will collaborate with cross-functional teams to produce executive-level dashboards, ensure compliance with regulatory requirements, spearhead data quality improvement initiatives, and establish data governance best practices across the organization. Responsibilities include but are not limited to :

  • Maintain the overall project direction, schedule, project scope, quality, work effort, interdependencies and risks.
  • Lead team of individuals in direction, strategy, and delivery of overall project.
  • Represent the team to the client and other stakeholders.
  • Facilitate and participate in workshops.
  • Structure key project deliverables and proactively address program-level risks and issues, assisting with resolution
  • Develop a shared understanding of organizational metrics, encompassing both retrospective and prospective analyses
  • Comprehend the necessary efforts to achieve problem-solving and performance improvement success
  • Escalate barriers and issues requiring Echelon I leadership intervention
  • Promote a data-driven decision-making culture
  • Streamline and standardize metrics reporting to highlight issues and enhance problem-solving

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Strategy offering leads strategic planning & portfolio management and reporting & monitoring workstreams. This includes day-to-day client interaction and leads to the creation of relevant resources and materials (such as strategic plans, roadmaps, etc.) and work products (such as development of performance metrics, tracking dashboards, etc.) in order to successfully implement client vision.

Qualifications

Required :

  • Bachelor's degree required
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Ability to obtain and maintain Secret security clearance required
  • 10 years of experience in the areas of process improvement, driver-based performance management, strategic planning, or program design.
  • 10 years of experience in the areas of strategic planning, performance management, capital investment, finance operations, or organizational change
  • Ability to work on-site in the great Washington DC area up to 4 days / week
  • Ability to travel 5-25%, on average, based on the work you do and the clients and industries / sectors you serve
  • Preferred :

  • Certified in Business Process Management
  • Master's degree in business, finance, accounting, economics, engineering, or organizational change
  • Strong verbal and written communication skills
  • Proficiency in the MS Office Suite
  • Demonstrated ability to interact effectively with military leadership and C-suite executives (CEO / COO / CFO) in commercial organizations to drive strategic decisions and implement change programs
  • Information for applicants with a need for accommodation : https : / / www2.deloitte.com / us / en / pages / careers / articles / join-deloitte-assistance-for-disabled-applicants.html

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    Benefits

    At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

    Our people and culture

    Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

    Our purpose

    Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

    Professional development

    From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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