What are the responsibilities and job description for the Experienced Customer Service Associate / Kitchen & Bath Industry position at Delorie Countertops & Doors, Inc.?
Experienced Customer Service / Kitchen And Bath Associate
Are you passionate about the kitchen and bath industry and looking to grow with a fast-paced, expanding company? We are seeking a talented and motivated individual to join our team as a Customer Service / Kitchen and Bath Associate.
Key Responsibilities:
9 Paid holidays (After 90 days)
Paid time off
1 week 3 sick days paid time off after 12 months.
2 weeks 3 sick days paid time off after 24 months.
3 weeks 3 sick days paid time off after 60 months.
If you’re ready to make an impact in a growing industry and be part of a supportive team, we’d love to hear from you. Apply today to take the next step in your career!
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Are you passionate about the kitchen and bath industry and looking to grow with a fast-paced, expanding company? We are seeking a talented and motivated individual to join our team as a Customer Service / Kitchen and Bath Associate.
Key Responsibilities:
- Address customer inquiries over the phone with prompt and professional assistance for any questions, concerns, or technical issues
- Provide personalized, expert support to showroom customers, guiding them on custom cabinet doors, countertops, and kitchen cabinet projects
- Develop and maintain a thorough understanding of our product offerings to effectively assist customers
- Accurately use our POS system to input cabinet door sizes, generate detailed quotations, and confirm customer orders
- Create precise countertop quotations based on specified materials and dimensions
- Schedule and confirm measurement, template, and installation appointments with customers efficiently
- Communicate effectively with large box stores through their portals, ensuring accurate notes and date confirmations
- Proven experience in the kitchen & bath or interior design industry is essential
- Strong customer service orientation with excellent communication skills
- Proficiency in general office duties, showcasing efficiency and reliability
- Highly organized, detail-oriented, and capable of solving problems while multitasking
- Excellent basic math skills for routine calculations
- Team player with a friendly and outgoing personality
- Proficient in Microsoft Office products, including Word, Excel, and Outlook
- Experience with Moraware software is a plus but not required
- Competitive hourly wage ranging from $16.00 to $22.00, dependent on experience level
9 Paid holidays (After 90 days)
Paid time off
1 week 3 sick days paid time off after 12 months.
2 weeks 3 sick days paid time off after 24 months.
3 weeks 3 sick days paid time off after 60 months.
If you’re ready to make an impact in a growing industry and be part of a supportive team, we’d love to hear from you. Apply today to take the next step in your career!
Powered by JazzHR
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Salary : $16 - $22