What are the responsibilities and job description for the Office Manager- Podiatry Practice position at Delray Beach Podiatry?
About Us:
We are a well-established podiatry practice dedicated to providing outstanding care for our patients. We are currently seeking an experienced and highly organized Office Manager to join our team and ensure the smooth day-to-day operations of our office.
Position Overview:
The Office Manager will oversee all administrative functions, manage office staff, and ensure the office operates efficiently and effectively. This position requires strong leadership, excellent communication skills, and a proactive approach to problem-solving.
Key Responsibilities:
- Office Operations Management: Oversee daily operations of the practice, ensuring smooth and efficient workflows.
- Staff Supervision: Lead, train, and support administrative staff, including receptionists and medical assistants.
- Patient Scheduling & Coordination: Manage appointment scheduling, patient flow, and provide excellent customer service to patients.
- Billing & Insurance: Handle billing, coding, and insurance verification processes. Ensure accuracy in patient records and claim submissions in coordination with the office biller.
- Financial Management: Monitor and maintain office expenses.
- Compliance & Documentation: Ensure the practice adheres to HIPAA and other healthcare regulations. Maintain accurate patient records and confidential information.
- Inventory Management: Oversee inventory of medical supplies, office equipment, and ensure timely restocking.
- Patient Relations: Serve as a point of contact for patient inquiries, complaints, and concerns, ensuring a high level of satisfaction.
- Technology & Software Management: Manage office technology, including scheduling and medical record systems. Schedule maintenance and repairs as needed.
Qualifications:
- Experience: Preference of office management or experience in the medical field.
Skills:
- Strong leadership and organizational abilities
- Knowledge of medical office software and scheduling systems
- Exceptional communication skills (both written and verbal)
- Detail-oriented and able to multitask effectively
- Ability to work well under pressure and handle difficult situations with professionalism
Job Type: Full-time
Expected hours: 36 – 40 per week
Schedule:
- Monday to Friday
Application Question(s):
- Can you work Monday-Thursday, 7:30AM -4PM and Friday 7:30-12PM?
- Have you worked in a medical office before? If so, doing what?
- Do you have experience with EHR/EMR systems?
Ability to Commute:
- Delray Beach, FL 33484 (Required)
Ability to Relocate:
- Delray Beach, FL 33484: Relocate before starting work (Preferred)
Work Location: In person