What are the responsibilities and job description for the Co-op, Digital Catering and Inflight Services (DCIS) (Summer 2025) position at Delta Air Lines, Inc.?
The Delta Co-Op program is designed to help students prepare for professional careers in the field of Aviation or a related profession. It will provide practical, real-world experiences that challenge the student both personally and professionally. Candidates will rotate work and school every other semester. This position is for Spring 2025. The selected candidate will have completed a minimum of 30 hours of undergraduate courses in order to be eligible for the Co-Op program.
The student can expect to gain valuable industry experience, work on substantive projects, and develop professional skills through training and mentoring with experienced professionals on the Digital Catering Solutions team. The student's time will be split with approximately 50% performing operational duties to support the Pre-Select Customer Experience, 30% spent on project work with our IT partners, and 20% collecting and analyzing Flight Attendant and Customer feedback.
The student will be responsible for working on a variety of interesting and challenging projects that contribute to Digital Catering Solution's continued improvements and success. This can include participating in daily Agile ceremonies with our IT partners, contributing in cross-functional product meetings, gathering and analyzing data for various projects, creating training material, and developing various tools / websites to improve our processes and procedures.
This is a full-time, paid position based in Delta's General Office Headquarters in Atlanta, Georgia.
What you need to succeed (minimum qualifications)
- Is at least 18 years of age and has authorization to work in the United States.
- Possesses a high school diploma, GED, or high school equivalency.
- Must be actively enrolled in school during the duration of the program
- Embraces diverse people, thinking, and styles.
- Consistently prioritizes safety and security of self, others, and personal data.
- The candidate must possess Delta's core values of honesty, integrity, respect, perseverance, and servant leadership.
- The candidate must convey a professional image to all levels of associates.
- The candidate must be able to effectively communicate information (verbal and written) and be comfortable working in a fast-paced environment.
- Candidates should have a strong command of managing projects, collecting feedback, and making recommendations for process improvements.
- The successful candidate will be a motivated, self-starting, critical thinker with a passion for continuous improvement and aviation and be currently enrolled in an accredited 2 or 4 year university.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
Must be able to commit to 3 rotations
