What are the responsibilities and job description for the Client Services Representative (Social Services) position at Delta Area Economic Opportunity?
POSITION: Client Service Representative
- FT position - Monday through Thursday schedule!
- Great benefits including 100% paid Health, Dental and Vision Insurance
- Paid time off / Paid Holidays
- Great retirement matching and more!
The successful Client Service Representative will have the ability to interview clients regarding resource needs such as energy assistance, nutritional needs, employment, education, housing and/or other emergency short and long term needs.
This role requires excellent listening and customer service skills. The CSR will be responsible for recording interview information into an electronic record keeping system, handling complaints concerning services, along with a variety of other duties.
Applicant must be well versed in computers with knowledge in Excel and Word, must have an AA degree in Social Services or related field, with 4 to 5 years experience, or equivalent combination of education and experience and must have a driver’s license valid in Missouri, transportation and insurance.
DAEOC is an equal opportunity employer. It is our policy to comply with all applicable state and federal laws prohibiting discrimination in employment based on race, age, color, sex, religion, national origin or other protected classification.
