The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in student, faculty and staff.
The Admissions Representative is responsible for promoting, recruiting and engaging prospective students within an assigned territory, with a focus of fostering relationships to help educate and guide them on a path to achieve their professional and educational goals here at Delta College. The representative will do this through proactive outreach and engagement activities with our secondary partners (high schools, ISD's and career centers), regional college fairs, campus engagement as well as targeted community-partnership events. The primary function is to conduct, as part of a high energy team, the various recruitment and admissions activities designed to attract and enroll students at the College. This role is pivotal in meeting territory and institutional enrollment goals through exceptional customer service to students, staff and external stakeholders. It is required that the incumbent will use and remain current on technology to extensively and proactively engage and recruit students.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING :
Give admissions presentations and campus tours.
- Assist with and give large group tours and presentations for school and community visits
- Collaborate with faculty, staff and secondary partners to plan and present recruitment events including :
Career based tours based on grade level and the Michigan Career Development Model
Increasing the college going culturePromoting the value of a college credential and benefits of attending Delta CollegeTransition from Dual Enrollment to Traditional StudentProvide individual campus tours to prospective studentsInforming and onboarding students.
Assist students through the onboarding process including applying to Delta, setting up their Delta account, completing online orientation, and hand off to the Academic Advising office.Provide detailed and accurate information to prospective students about :Academic offerings including certificates, degrees, articulations, and transfer options
Articulating other credit into Delta College including advanced placement (AP), career and technical education (CTE), dual enrollment, international baccalaureate (IB), professional credentials, college transfer, and credit for prior learningCareer exploration and career outcomesCollege policies and proceduresOptions for paying for classes including methods of financial aid like (Pell Grant, TIP, federal loans), State of Michigan programs, scholarships and payment plansRefer students to appropriate support services as neededManage recruitment territory.
Act as admissions liaison at the downtown center falling within assigned territoryCommunicate effectively and in a timely manner with prospective students via in-person, email, phone, and text messagingDevelop an enrollment plan in collaboration with the Associate Dean of Enrollment to engage with prospects and applicants on and off campus with assigned territory in a positive and professional manner leading to enrollment generation (this includes secondary partner outreach as well as non-traditional students)Promote Delta College and its programs and services to prospective students, parents, counselors, college / career navigators, teachers, administrators, employers, and community groups within assigned recruitment territoryRepresent the institution at various professional organizations and meetings approved by the CollegeTravel to secondary partner locations to host admissions presentations, orientation / account setup, paying for college days, and office hours to help students through the enrollment funnelUtilize technology effectively.
Assist with responding to Admissions shared inboxes for Admissions phones, email (Outlook), and texting platformLog into and utilize key Admissions technology including Colleague, CRM Recruit, and Mongoose Cadence daily to perform duties and ensure prospective students are completing the enrollment processUtilize CRM Recruit to track event management, phone calls, student notes, and virtual / on-site appointmentsBachelor's degree or equivalent knowledge and skillsOne year or more experience : preferably in marketing, sales, public relations, higher educationAbility to work nights, evenings and / or weekends as necessaryAbility to travel to assigned territory as necessary (valid Michigan driver's license required)Ability to maintain accurate student recordsEffective organization and attention to detailStrong oral and written communication skillsAbility to present in large or small groupsCRM experienceSpecial Instructions
Complete an on-line application and attach a cover letter with position title, resume and copies of transcripts (official transcripts required upon hire) and / or certifications and licenses. Required Documents
ResumeCover LetterTranscript 1Optional Documents
Letter of Recommendation 1Letter of Recommendation 2Letter of Recommendation 3Professional Certifications or Licensures
