Recovery Technician II

Note: If you are not currently certified in processing SNAP, TANF-Colorado Works, Adult Financial and Medicaid programs, you may be interested in our Eligibility Technician position.

GENERAL POSITION DESCRIPTION:

This position is responsible for researching and analyzing overpayments of public assistance program benefits; negotiating repayment plans for recovery of outstanding overpayments and fraud recoveries owed to Delta County Department of Human Services; investigating fraud referrals received by the department to determine validity and course of action; and determining and establishing Intentional Program Violations (IPV) for public assistance programs when warranted.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Research and investigate public assistance cases to determine if fraud and/or overpayments have occurred based on information collected, provided, and/or referred.
• Collect benefit overpayments and fraud recoveries by all means available to a county human services agency.
• Comply with all overpayment/recovery rules and file maintenance requirements as outlined in: Volume 4B (SNAP), Volume 3 (Income Maintenance), and Volume 8 (Medicaid).
• Initiate Intentional Program Violation (IPV) processes and represent the Department in all actions and hearings.
• Assess economically vulnerable clients; evaluate clients’ needs, provide comprehensive eligibility determinations to families or cases in accordance with agency, state and federal program requirements.
• Maintains a thorough understanding of complex programs, processes, or specialized systems through participation in ongoing training.

POSITION REQUIREMENTS:

Education:

High school diploma or equivalent

Experience:

• At least three (3) years of Eligibility Technician experience with demonstrated competency in Volume 4B, (SNAP), Volume 3 (Income Maintenance-Cash Programs), and Volume 8 (Medicaid)

Qualities:

• Demonstrated attention to detail, analytical thinking, effective professional communication and sound judgment skills.

Licenses/Certifications:

• Current and valid Colorado Driver’s License
• Certified in processing SNAP, TANF-Colorado Works, Adult Financial and Medicaid programs.

Job Type: Full-time

Pay: $23.15 - $25.47 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Loan forgiveness
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Are you certified in processing SNAP, TANF-Colorado Works, Adult Financial and Medicaid programs?
• Do you have at least three (3) years of Eligibility Technician experience with demonstrated competency in Volume 4B, (SNAP), Volume 3 (Income Maintenance-Cash Programs), and Volume 8 (Medicaid)

Work Location: In person

Salary : $23 - $25