What are the responsibilities and job description for the Customer Care Representative/Order Processing Specialist position at Delta Personnel Services Inc?
Job Description
Customer Care Representative – Somerset, NJ
We are seeking a detail-oriented and proactive Customer Care Representative to join our team. This role requires strong communication skills, multitasking ability, and a problem-solving mindset to support our customers and internal teams.
Must Have Sap Experience
Key Responsibilities:
Delta Staffing Services’ primary purpose is to provide high quality, diverse staffing support to our valued clients. We are “business partners” with you, meaning that we endeavor to go far beyond the constraints of a conventional staffing relationship to support your staffing needs. We want you to envision us as consultative “Problem Solvers.” In response to your needs, we approach each challenge with a pro-active sense of urgency designed not only to address your current staffing requirements, but also to develop a valuable enhancement to your business.
Delta Staffing Services’ primary purpose is to provide high quality, diverse staffing support to our valued clients. We are “business partners” with you, meaning that we endeavor to go far beyond the constraints of a conventional staffing relationship to support your staffing needs. We want you to envision us as consultative “Problem Solvers.” In response to your needs, we approach each challenge with a pro-active sense of urgency designed not only to address your current staffing requirements, but also to develop a valuable enhancement to your business.
Customer Care Representative – Somerset, NJ
We are seeking a detail-oriented and proactive Customer Care Representative to join our team. This role requires strong communication skills, multitasking ability, and a problem-solving mindset to support our customers and internal teams.
Must Have Sap Experience
Key Responsibilities:
- Accurately enter customer purchase orders into SAP and coordinate shipping with the warehouse.
- Send sales order confirmations to customers.
- Work with our factories and purchasing department to order non-stock items.
- Process returns promptly and update relevant teams.
- Handle phone and email inquiries, providing direct support or redirecting as needed.
- Build strong relationships with customers, sales teams, and internal departments.
- Proficiency in Microsoft Office (Excel, Outlook) and SAP (experience preferred).
- Strong written and verbal communication skills – able to write clear, professional emails and communicate confidently over the phone.
- Highly organized with the ability to manage multiple tasks and priorities efficiently.
- Foreign language skills (Italian, Spanish, or others) are a plus.
- This is an in-office role based in Somerset, NJ, with hours from Monday to Friday, 9:00 AM – 5:00 PM.
Delta Staffing Services’ primary purpose is to provide high quality, diverse staffing support to our valued clients. We are “business partners” with you, meaning that we endeavor to go far beyond the constraints of a conventional staffing relationship to support your staffing needs. We want you to envision us as consultative “Problem Solvers.” In response to your needs, we approach each challenge with a pro-active sense of urgency designed not only to address your current staffing requirements, but also to develop a valuable enhancement to your business.
Delta Staffing Services’ primary purpose is to provide high quality, diverse staffing support to our valued clients. We are “business partners” with you, meaning that we endeavor to go far beyond the constraints of a conventional staffing relationship to support your staffing needs. We want you to envision us as consultative “Problem Solvers.” In response to your needs, we approach each challenge with a pro-active sense of urgency designed not only to address your current staffing requirements, but also to develop a valuable enhancement to your business.
