What are the responsibilities and job description for the FOS - Technical Writer, DPS position at Delta Professional Services?
The Flight Operations Support Technical Writer is responsible for the standardization and quality of assigned technical, procedural and / or policy manuals.
Responsible for organizing, maintaining and communicating pilot policies and procedures, including time critical bulletins and sensitive security informationThe Technical Writer maintains familiarity with relevant fleet issues and is responsible for processing and producing high-quality content as directed and coordinated through the Technical Writer - Team LeadInterfaces directly with Delta fleet leadership and respective FAA designee for content / manual related issues.Translates and distills input from subject matter experts into clear, highly readable, professionally formatted productsAuthors bulletins and manual revisions for operating manuals, system description manuals, training manuals, checklists, emergency handbooks, and / or assorted guides for assigned fleet(s)Solicits and receives continuous feedback for improvement from line pilots, instructors, and line check pilots, regulatory and technical professionals.Researches and analyzes source documents and regulatory information (Federal Aviation Regulations, Airworthiness Directives, Notices of Proposed Rulemaking, etc.), manufacturer's information (manual revisions, directives, alerts, etc.) and internal technical documentationResponsible for the version control of manuals, documentation source control, and file managemenThe Technical Writer role contributes directly to the safe, on-time performance of the airline, and the achievement of Flight Operations objectivesPractices safety conscious behaviors in all processes and procedures.This role is 30-40 hours per weekBenefits and Perks to Help You Keep Climbing
Space Available Personal Travel to include eligible dependentMedical, Dental and Vision Plans availableProfit Sharing (for years 2023 forward)401(k) match (following one year of service)What you need to succeed (minimum qualifications)
Consistently prioritizes safety and security of self, others, and personal data.Embraces a diverse set of people, thinking and styles.Possesses a high school diploma, GED, or high school equivalency.Is at least 18 years of age and has authorization to work in the United States.One year of training related work experienceAbility to multi-task in fast-paces environmentsAbility to work in both a team and independent environmentMust possess basic to intermediate skills in Microsoft Outlook and WordWhat will give you a competitive edge (preferred qualifications)
Knowledge of Federal Aviation Regulations (FARs) and associated guidancePrevious airline experienceBasic to intermediate skills in Microsoft Visio, PowerPoint, and ExcelBasic to intermediate skills in Adobe FrameMaker or similar authoring platformExperience using Content Management Systems (CMS)Smartsheet proficiencyExperience using Adobe Acrobat