What are the responsibilities and job description for the Dog Daycare front desk receptionist and office administrator position at DEN Urban Dog Retreat?
Overview
We are seeking a dedicated and friendly Front Desk Receptionist to join our team. This role is vital in providing exceptional customer service and ensuring smooth operations at our facility. The ideal candidate will have a passion for animal care and possess strong communication skills, making them the first point of contact for our clients and their beloved pets.
Duties
- Greet clients and their pets warmly upon arrival, creating a welcoming atmosphere.
- Schedule appointments and manage the calendar efficiently to optimize service delivery.
- Answer phone calls promptly, addressing inquiries and providing information about services offered.
- Maintain accurate records of client information, pet details, and appointment history.
- Process payments and handle transactions with attention to detail.
- Assist in managing the flow of animals in the facility, ensuring their comfort and safety.
- Collaborate with veterinary staff to ensure seamless communication regarding patient care.
- Maintain cleanliness and organization of the front desk area and waiting room.
Skills
- Experience in a kennel or veterinary setting is highly preferred.
- Knowledge of animal care practices, including handling, restraint, and grooming techniques.
- Strong interpersonal skills with the ability to communicate effectively with clients and team members.
- Proficiency in managing multiple tasks while maintaining a positive attitude.
- Familiarity with veterinary terminology is an advantage but not required.
- Ability to work well under pressure in a fast-paced environment.
- A genuine love for animals and commitment to their well-being.
Join our team as a Front Desk Receptionist where your passion for animals can shine through while providing essential support to our clients and staff!
Job Types: Full-time, Part-time
Pay: $20.98 - $22.04 per hour
Expected hours: 25 – 30 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Morning shift
Work Days:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Los Angeles, CA 90065 (Preferred)
Ability to Relocate:
- Los Angeles, CA 90065: Relocate before starting work (Preferred)
Work Location: In person
Salary : $21 - $22