Billeting & Travel Coordinator

JOB SUMMARY

Under the direction of the billeting and travel support supervisor, this position is responsible for supporting the ConocoPhillips oilfield with day-to-day Kuparuk billeting and travel support services to/from the north slope.

REQUIRED QUALIFICATIONS

• High school diploma or equivalent
• Strong verbal and written communication skills
• Valid driver’s license
• Ability to type 40 wpm
• 3 years office/clerical experience
• Proficient in Microsoft Office Suite
• Organized approach to work and ability to remain calm and perform efficiently in a high pressure, fast paced environment
• Quality conscious, attention to detail, and supportive of a preventative culture mindset
• Must be self-disciplined, self-motivated, and have the ability to handle multiple projects simultaneously
• Excellent interpersonal and customer service skills
• Must be a motivated independent contributor but also a confident collaborator

PREFERRED QUALIFICATIONS

• Associate or bachelor’s degree
• Previous billeting and/or slope travel planning experience
• Working knowledge of iLogistics
• North Slope or remote worksite experience

ESSENTIAL TRAVEL FUNCTIONS

• Continually process schedule changes for individuals or groups in iLogistics in an accurate and timely manner. Involves creating/canceling or modifying reservations and master rotations.
• Create and maintain user profiles that contain confidential information.
• Create and manage commercial reservations when ConocoPhillips flights are unavailable.
• Monitor daily no-shows and contact the appropriate personnel to cancel/modify reservations as needed.
• Answer calls and assist travelers with any reservation information, schedule changes, traveler app setup and instructions, and/or any other travel related questions.
• Maintain good working relationships with other departments and personnel across the field.
• Perform gate agent duties to include pre/post flight operational procedures, boarding of passengers, and communications with flight attendants/security personnel to ensure accurate flight manifesting.
• Product testing and defect identification during travel system updates and revisions.
• Maintain detailed change-out notes that convey all relevant information for alternating staff.

ESSENTIAL BILLETING FUNCTIONS

• Assign both permanent and temporary swing rooms for individuals and groups within the 1,200-bed worksite.
• Perform camp audits for room consolidations when necessary.
• Maintain continual communication with security staff to verify night shift billeting activity.
• Single point of contact for housekeeping staff to answer all questions regarding resident date, shift, and location changes.
• Communicate with supervisors and superintendents on room moves, reorganizations, special billeting needs, etc.
• Work with the medical clinic to coordinate sick rooms.
• Maintain Kuparuk Directory.
• Provide Kuparuk camp orientation instruction as needed to direct/contract employees.
• Perform end-of-day closeout processes to include resident check-ins, check-outs, and door-tags printing for distribution.
• Refresh Power-BI and Spotfire reports for email distribution to management, security, and housekeeping staff.

OTHER ESSENTIAL FUNCTIONS

• Act to ensure safe and efficient operations, in accordance with organization policies and guidelines with safety as a top priority.
• Ability to work a rotational schedule in an office with others.
• Willingness to perform other duties as required.
• Willingness to work at various locations as required.

BENEFITS

Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short-term disability insurance. Full-time regular employees are provided access to our employee assistance program.

WORKING ENVIRONMENT

The employee will be required to live and work in a remote and confined workspace for extended periods of time and exposure to work assignments consisting of twelve-hour days and able to work day/night shifts as required. The majority of the work is performed in a remote setting with a wide variety of people in differing functions, personalities and abilities.  There may be a lack of immediate access to critical medical services as well as urban community services.

PHYSICAL DEMANDS 

The employee’s work requires routine walking, standing, bending, and carrying items. Applicants will be required to successfully complete a post-offer pre-hire physical and functional capacity exam.

REASONABLE ACCOMMODATION

It is Denali Universal Services’ business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

EQUAL OPPORTUNITY EMPLOYER

Denali Universal Services is an Equal Opportunity Employer.