What are the responsibilities and job description for the Analyst, Sales Operations position at Denken Solutions?
Job Details
Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at
On-Site role
Job Description:
- CLIENT HEALTH SCIENCE IS SEEKING A DETAIL-ORIENTED AND ANALYTICAL INDIVIDUAL TO JOIN OUR TEAM AS AN ANALYST ON A 12-MONTH CONTRACT.
- THIS ROLE IS ESSENTIAL IN SUPPORTING VARIOUS CUSTOMER MASTER DATA PROCESSES, PRODUCT INFORMATION PROCESS AND CLAIMS PROCESSING, INCLUDING PRICING LOADS.
- THE SUCCESSFUL CANDIDATE WILL DEMONSTRATE STRONG PROBLEM-SOLVING SKILLS, EXCEPTIONAL ATTENTION TO DETAIL, AND EXCELLENT COMMUNICATION ABILITIES, UTILIZING DATA AND TECHNOLOGY TO ACHIEVE OUR BUSINESS OBJECTIVES.
KEY RESPONSIBILITIES
- Create and maintain customer master data and product master data in the relevant systems, ensuring accuracy and compliance with organizational standards.
- Manage the team's shared email inbox, responding to inquiries and directing communications appropriately.
- Analyze various claims and customer master data to identify trends and areas for improvement.
- Perform data validation and quality assurance activities to ensure the integrity and reliability of data.
- Collaborate with other Business Operation teams to support data management processes and claims processing.
- Work closely with internal and external business partners to facilitate effective data exchange and resolution of issues.
- Assist in pricing load processes, ensuring accurate implementation of pricing changes in the systems.
- Manage and analyze large datasets to ensure accuracy and consistency in claim processing, data management and project support.
- Acts as master data subject matter expert; researches and resolves master data issues.
- Identifies areas for data quality gaps and helps to resolve data quality through error detection, correction, process control and improvement, or process design strategies
- Perform comprehensive data validation and quality checks on incoming and outgoing data.
- Conduct root cause analysis of data issues and develop corrective measures to resolve.
- Communicate effectively and efficiently across multiple teams and work groups
- Performing data audits to identify problem areas & implementing strategies to optimize data integrity data timeliness.
- Standardizes and cleanses raw data using predefined rules as well as establishing new rules as needed.
- Perform analytical research to identify and resolve data issues affecting data sets needed in the project.
- Responsible for identifying the nature of data issues and develop solutions to resolve the issues
Other Duties:
- Performs other duties and special projects as assigned and directed.
EXPERIENCE AND EDUCATION REQUIREMENTS
- BS/BA in business, management or related field preferred
- 3-5 years of relevant job experience.
- Proficient in a variety of applications such as Microsoft Access, Excel, Word and Power Point.
- Strong Problem-solving skills with experience in root cause analysis
- Attention to detail and strong organizational skills to manage multiple tasks and priorities
- Experience with SAP and SAP reporting tools, such as PowerBi, .
- Minimum of 2 years of experience in a Data Management role
- Experience in analytics and data management
PREFERRED SKILLS
- Working knowledge of Vistex, EDI, PowerBi
- Quick learner, with the ability to see the "big picture" and understand data inputs and outputs.
- Ability to work independently, with little or no direction.
- Think strategically, recognizing the inputs and outputs of systems and business processes.
- Strong verbal and written communication skills, with a focus on customer service.
- Ability to work well in a diverse team and a cross-functional environment.
- Self-motivation and high level of learning agility
About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.
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