What are the responsibilities and job description for the Front Desk Coordinator position at Dental Arts of Frederick?
Overview
We are seeking a dedicated and organized Front Desk Coordinator to join our team. This pivotal role is essential in ensuring smooth operations at the front desk while providing exceptional patient service. The ideal candidate will be proficient in managing administrative tasks, coordinating patient appointments, and maintaining an efficient office environment.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression of the facility.
- Manage patient check-in and check-out processes efficiently, including verifying insurance information and collecting necessary documentation.
- Maintain accurate patient records, including care plans and administrative documentation.
- Handle phone inquiries with professionalism, addressing patient questions or concerns promptly.
- Assist with coding and billing processes as needed to support the financial operations of the practice.
- Perform general office management tasks, including filing, data entry, and maintaining office supplies.
- Collaborate with dental staff to ensure seamless communication regarding patient care and scheduling needs.
Experience
- Previous experience as a dental receptionist or in a similar administrative role is preferred.
- Strong skills in patient service, with a focus on creating a welcoming environment for all patients.
- Proficiency in administrative tasks such as typing and office management practices.
- Knowledge of coding practices related to dental billing is a plus.
- Ability to work effectively in a fast-paced environment while managing multiple priorities efficiently.
If you are passionate about providing excellent patient service and possess the necessary skills to thrive in a front desk role working with patients, we encourage you to apply for this exciting opportunity!
Job Types: Full-time, Part-time
Pay: $18.50 - $24.50 per hour
Expected hours: 34 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $19 - $25
