What are the responsibilities and job description for the Front Desk Administrative Coordinator position at Remax Allegiance?
Description
We are a large real estate brokerage located throughout DC and VA. Our office, located in Alexandria, VA, is looking for a candidate to manage the front desk operations. This is a full-time position (9 am - 5 pm Monday-Friday).
Responsibilities
Front desk operations include but are not limited to :
Answering multi-line switchboard
Distributing mail / packages / faxes
Notifying clients of incoming faxes / packages / etc
The candidate will be trained on the following office-related duties :
Data entry into the accounting system
Scanning checks for deposit into the bank account
Review paperwork to ensure the contract / listing is complete
Notify the appropriate party of any missing documents via email, follow-up emails may be required
Obtain missing signatures when applicable
And other duties as assigned
Qualifications
2 years front desk management, some accounting, and data entry experience
Excellent organizational skills and attention to detail are a MUST
Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
Vision and creativity
Experience utilizing Internet applications
Ability to speak and write English fluently in order to provide excellent telecommunication support to staff and clients
Computer literate with experience in Microsoft applications, i.e. Word, Excel, Outlook, Multi-Browser Support
Ability to provide good judgment in order to proactively and independently solve problems and make decisions with minimum supervision
Ability to manage multiple tasks and work under pressure to meet deadlines
Excellent communication skills, good phone manners, and ability to communicate effectively with staff at all levels
Ability to work with confidential information
Reliable form of transportation
All employees are expected to contribute to a positive work environment, help each other, and suggest ways to improve processes
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