What are the responsibilities and job description for the Patient Coordinator / Front Desk Receptionist position at Dental Health Associates Of Madison?
Patient Coordinator
Dental Health Associates of Madison (DHA), a trusted, doctor-owned practice with over 50 years of service to the Madison community, is seeking a Patient Coordinator to join our front desk team. In this role, you will be part of a locally led organization that values teamwork, exceptional patient care, and your professional growth. DHAs doctor-led culture ensures that patient care and employee development are prioritized, offering you a fulfilling career where you can make a real difference in the lives of our patients.
Responsibilities
- Welcome patients warmly, ensuring they feel comfortable and supported throughout their visit.
- Handle front desk operations, including answering phone calls, scheduling appointments, and managing patient flow efficiently.
- Verify insurance coverage, ensuring all necessary documentation is accurate and complete.
- Process patient payments, explain financial policies clearly, and professionally address billing inquiries.
- Maintain accurate and confidential patient records, adhering to compliance standards.
- Collaborate with the dental team to ensure seamless communication and outstanding patient care.
- Assist with administrative tasks such as preparing reports, organizing office supplies, and supporting daily operations.
Qualifications
- High school diploma or equivalent.
Dental Health Associates of Madison, LTD is an equal opportunity employer and values diversity.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- No nights
- No weekends
Work Location: In person
Salary : $19
