Front Desk Receptionist

Ready to Make a Difference? Join Our Fun, High-Energy Team at Dental Implants GPS!

At Dental Implants GPS, we're more than a dental implant center—we're a family passionate about transforming smiles and creating meaningful patient experiences. We're looking for motivated, positive, and detail-oriented people who love working in a supportive, growth-focused environment. Whether you're an experienced pro or new to the field, we'll provide the training you need to succeed and shine!

Job Description

Front Desk Receptionist : Join Our Dental Practice and Enjoy a Competitive Compensation

At Dental Implants GPS, we are committed to providing exceptional dental care to our patients while fostering a welcoming and professional environment. We are currently seeking a friendly and detail-oriented Front Desk Receptionist to join our team and ensure an outstanding patient experience from the moment they walk through our doors.

Job Details

• Compensation: $26 - $28 per hour
• Schedule: Full-time, Monday to Friday, 7am-3:30pm
  
  

Responsibilities

As our Front Desk Receptionist, your primary responsibilities will include:

• Warmly greeting patients, visitors, and vendors, creating a friendly and welcoming atmosphere.
• Checking patients in and out, collecting necessary information, and updating patient records accurately.
• Scheduling and confirming patient appointments using our dental software.
• Answering phone calls, responding to inquiries, and providing information about our dental services.
• Verifying insurance coverage and assisting patients in understanding their benefits.
• Handling patient check-in and check-out processes, including collecting payments, processing insurance claims, and providing receipts.
• Maintaining a tidy and organized front desk area, ensuring cleanliness and a professional appearance.
• Assisting with administrative tasks, such as filing, photocopying, and scanning documents.
• Collaborating with the dental team to ensure efficient patient flow and resolve any scheduling conflicts or issues.
• Following HIPAA guidelines and maintaining patient confidentiality at all times.
• Providing excellent customer service and addressing patient concerns or complaints in a professional and compassionate manner.
  
  

Qualifications

• High school diploma or equivalent required; additional education in office administration or related field is a plus.
• Proven experience as a front desk receptionist or in a similar customer service role.
• Excellent verbal and written communication skills, with a professional and friendly phone etiquette.
• Strong organizational skills and attention to detail.
• Proficient in using dental practice management software is a plus (Open Dental/ Salesforce).
• Knowledge of dental terminology and procedures is preferred but not required.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Strong problem-solving skills and the ability to remain calm and composed under pressure.
• Proficiency in using standard office equipment.
  
  

What's in It for You?

• Competitive Pay: $26 - $28 per hour
• Time to Recharge:
• One week of PTO after one year, two weeks after three years, and three weeks after six years!
• Sick time accrues from day one—up to 80 hours per year, with rollover.
• Health Perks:
• Full benefits eligibility after 30 days (Medical/Dental/Vision).
• Complimentary $10,000 life insurance policy with all plans.
• Add-ons like disability, or extra life insurance available!
• Plan for Your Future:
• 401(k) plan participation after 3 months with a 4% company contribution starting after one year.
• Stay Flexible: Access to HSA or FSA for medical expenses.
• Holidays on Us: Enjoy six paid holidays annually!
  
  

We look forward to welcoming you to the Dental Implants GPS team!

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Expected hours: 40 per week

Schedule

• 8 hour shift
• Monday to Friday
  
  

Ability To Relocate

• Dana Point, CA 92629: Relocate before starting work (Required)
  
  

Work Location: In person

PI260890277