What are the responsibilities and job description for the Dental Receptionist position at Dental Metrics Maven?
Dental Receptionist (Cross-Trained) Job Description – Greenville, NC
About the Opportunity
We are looking for a dependable, articulate, and customer service-oriented Dental Receptionist to join our team in Greenville, NC. This is a unique opportunity to work in an Endodontic office where you will also have the chance to be cross-trained in some aspects of dental assisting. No prior dental experience is required – just a strong work ethic, excellent communication skills, and a willingness to learn!
Responsibilities:
As a Dental Receptionist, your primary duties will include:
- Greeting patients with a warm, friendly demeanor and providing exceptional customer service.
- Answering phones, scheduling appointments, and managing the office calendar.
- Verifying insurance information and processing patient payments.
- Maintaining a clean and organized front desk area.
- Utilizing office software to update patient records and ensure accuracy.
- Coordinating with the clinical team to ensure a smooth patient flow.
As part of cross-training, you will also:
- Assist in setting up and breaking down operatories.
- Learn to take basic dental radiographs (training provided).
- Support sterilization protocols and instrument preparation.
- Assist with other dental tasks as needed under supervision.
Qualifications:
- Dependable and punctual with strong attention to detail.
- Articulate communicator with excellent verbal and written skills.
- Strong customer service background, with a focus on patient care and satisfaction.
- Comfortable using computers and learning new software.
- Willingness to be cross-trained and take on new challenges.
- Ability to work Monday through Friday.
Compensation & Benefits;
- Pay Range: $17.00 - $20.00 per hour (based on experience).
- Comprehensive benefits package, including:
- Medical and dental insurance.
- Paid time off (PTO).
- Holiday pay.
- 401(k) retirement plan.
Why Join Us?
We are a patient-focused practice committed to providing high-quality care in a supportive and professional environment. If you are dependable, eager to grow, and excited to join a team that values both learning and excellent patient service, this is the opportunity for you!
Next Steps
If you are ready to take the next step in your career, we encourage you to apply today and join our dynamic Endodontic practice in Greenville, NC!
Salary : $17 - $20
