What are the responsibilities and job description for the Office Manager position at Dental Office in Oldham County?
Job Overview
- Oversee the day-to-day functions of the dental office, as well as the management of all staff members.
- Ensure the office delivers quality and compassionate dental care to every patient
- Maintain adequate staffing levels by interviewing, screening and selecting applicants to meet patient schedule
- Ensure employee satisfaction and retention through practices that promote communications, teamwork, and administration of effective employee relations practices
- Ensure training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives
- Achieve office financial performance targets such as revenue and billing first time approval rates
- Ensure the operational readiness, appearance and presentation of the office
- Responsible for the daily non-clinical operations of the office including patient satisfaction, non-clinical team selection, performance, development and other business related functions
- Provides superior patient service demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and dental board standards.
- This position has direct supervision of non-clinical employees.
Required Characteristics for Employment:
- Minimum of 3 years insurance claims and billing experience a MUST
- Team building skills; organizational and staff development skills
- Excellent verbal and written communication skills and the ability to make decisions independently
- Demonstrates the ability to solve common problems and to provide immediate solutions
- Demonstrates the ability to build relationships, both internally and with patients
- Well-developed analytical and problem solving abilities
- Ability to read and interpret reports, write reports and business correspondence
- Computer skills: Microsoft Office programs.
- Ability to sit/work on a computer 75% of the time
Preferred Characteristics for Employment:
- Prior dental office experience preferred
- Bachelor’s degree preferred
- Management experience in healthcare preferred
- Experience with dental insurance billing preferred
- Experience in training staff members
- Experience with employee relations and performance management practices
Benefits Provided by Employer:
Competitive Salary (based on experience)
Paid vacation
Dental Benefits
Paid Holidays
Office Hours are Monday 9AM-6PM; Tuesday-Thursday 8AM-5PM
The Office Manager should plan to arrive 20 minutes before the day begins and be here until approximately 20 after.
Job Type: Full-time
Pay: $18.00 - $30.00 per hour
Expected hours: 32 – 40 per week
Work Location: In person
Salary : $18 - $30