Dental Receptionist/Treatment Coordinator

Job Posting: Receptionist/Treatment Coordinator

Are you looking to bring your cheerful personality to a dynamic pediatric dental office? We are hiring a full-time Receptionist/Treatment Coordinator to join our friendly and supportive team. If you love working with children, thrive in a positive environment, and are eager to grow with us, wed love to meet you

Who We Are:

We believe in more than just providing dental care we create joyful and memorable experiences for our young patients and their families. With a lively atmosphere and a dedicated team, we make every visit a positive one. Help us spread smiles and build healthy habits that last a lifetime

Why Join Our Team?

• Positive Work Environment: Be part of a team that values positivity and support. We work hard to ensure a welcoming atmosphere where everyone feels appreciated.

• Career Growth: Unlock opportunities for professional growth and development. We are dedicated to helping you reach your career goals.

• Meaningful Impact: Make a real difference in the lives of children and families. Your role as a receptionist/treatment coordinator is essential to providing top-notch patient care and keeping our office running smoothly.

• Family-Oriented Culture: Join a team that feels like family. We believe in working together, celebrating each others successes, and striving towards common goals.

• Work-Life Balance: Enjoy a predictable schedule with no weekend hours. We know the importance of balancing work with personal life and aim to create a space where you can thrive.

Job Description:

As the Receptionist/Treatment Coordinator,you will be the first point of contact for our patients and their families. Your duties will include:

• Greeting patients and parents with warmth and enthusiasm
• Scheduling and confirming appointments
• Answering phone calls and handling patient inquiries
• Verifying insurance and processing breakdowns
• Explaining treatment plans and coordinating patient care
• Handling financial transactions, including payments and processing claims

To succeed in this role, you'll need excellent communication skills, a love for working with children, and the ability to stay calm under pressure in a fast-paced, high-energy environment.

Qualifications:

• Minimum of 2 years experience as a Dental Receptionist
• A genuine passion for working with children and families
• Strong organizational skills with keen attention to detail
• Excellent communication skills, whether in-person, over the phone, or in writing
• Comfortable handling financial discussions and processing payments
• Ability to stay calm and efficient in a fast-paced, high-pressure environment
• Previous dental assisting experience is a plus

Compensation & Benefits:

• Pay Range: 24-31/hour, based on experience
• Medical Insurance: Yes
• Vision Insurance: Yes
• 401K: Yes, with 3 company match
• Paid Time Off: Vacation Pay & Holiday Pay
• No weekend hours perfect for maintaining work-life balance
• Relocation Support: Available

Staff Details:

• # of Dentists: 1
• # of Registered Dental Hygienists: 0
• # of Assistants: 2
• # of Front Office Staff: 1
• # of Sterilization Technicians: 0

Join Our Family

Here we are not just a team we are a family. If you are looking for a place where you can grow professionally, make a real impact, and be part of something meaningful, we would love to hear from you Apply today to become part of our sunny family

Job Requirements for Receptionist/Treatment Coordinator

Work Schedule:

• Monday: 8:10 AM - 5:00 PM (Some Mondays may require an earlier start time at 7:00 AM)
• Wednesday: 8:10 AM - 5:00 PM
• Thursday: 8:10 AM - 5:00 PM
• Friday: 8:10 AM - 5:00 PM
• No weekend hours
• Flexibility: Availability to work earlier hours on some Mondays as needed.

Experience Required:

• Minimum of 2 years' experience as a Dental Receptionist or in a similar front office role within a dental setting.

Required Skills:

• Eaglesoft: Proficiency with Eaglesoft dental software for scheduling, insurance verification, and patient management.
• Microsoft Word: Strong skills with Microsoft Word for documentation and communication.
• Exceptional Communication: Strong verbal and written communication skills for interacting with patients, families, and team members.
• Financial Acumen: Comfortable discussing financial aspects with patients, processing payments, and explaining insurance benefits.

Additional Desired Skills:

• Previous Dental Assisting Experience is a plus, though not required.
• Ability to handle a high-energy environment with a positive and calm demeanor, especially when managing patient flow.