What are the responsibilities and job description for the Treatment Coordinator position at Dental Specialty Center?
Verber Dental Group is a well-established local dental health system dedicated to providing exceptional dental care to South Central Pennsylvania. We prioritize patient comfort and satisfaction, offering a comprehensive range of dental services across our offices, all delivered in a friendly, welcoming environment.
The Dental Specialty Center is the comprehensive hub of the Verber Dental Group's dental health system in Central Pennsylvania. It is the home of Alfano Oral Surgery, The Pennsylvania Center for Periodontology, Cumberland Valley Endodontics, Valley Advanced Ortho, Verber Advanced Dental Studio, and The Verber Advanced Dental Institute.
Verber Dental Group is seeking a dedicated and enthusiastic Full-Time Treatment Coordinator to join our team at the Dental Specialty Center located in Enola.
Enjoy our team first mentality and determination for success! Verber Dental Group team members have the opportunity for growth and the access to training and development tools and courses. We also offer a benefit package that is the gold standard in dentistry. The ideal candidate will be upbeat, team oriented, help to create the best dental experience for all our patients every visit, and thrive in a fast-paced environment.
Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
Patient Interaction:
Greet and check in/out patients and office guests with a friendly demeanor.
Answer multi-line phones, handle voice messages promptly, and direct calls to the appropriate staff.
Verify patient and insurance information with acute accuracy.
Appointment Management:
Schedule appointments accurately and efficiently.
Accurately collect insurance co-pays, patient expenses, and past due balances.
Administrative Duties:
Compile financial reports as needed.
Retrieve and distribute incoming faxes.
Maintain patient confidentiality through HIPAA compliance.
General Office Maintenance:
Ensure the cleanliness of the front desk and waiting room areas.
Receive and route documents, such as lab results and clinical correspondence.
And any additional duties instructed by your Practice Administrator.
What We Offer: At Verber Dental Group, we deeply appreciate the hard work and dedication of every team member. To show our commitment, we provide a comprehensive benefits package that includes:
- Medical and Vision insurance
- In-house Dental coverage with $0 premium
- 401(k) plan with generous company match
- Paid Time Off Paid Holidays
- Life and Disability insurance options
- CE Reimbursements and long-term growth opportunities!
...and MUCH much more!!
Requirements:- Exceptional customer service and organizational skills.
- Outstanding written and verbal communication skills.
- Proficient in multitasking with strong attention to detail.
- Highly motivated self-starter with a proactive approach.
- Ability to thrive in high-pressure environments and meet tight deadlines.
- Adaptable and efficient in a fast-paced work environment.
- Strong problem-solving skills and the ability to implement effective resolutions.
- Team-oriented with the capability to work independently.
- Strong computer skills with the ability to learn new software programs.
- Compliance with OSHA, HIPAA, and Infection Control procedures.
- Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as required.
- Willingness to travel to other local Verber Dental Group office locations as needed.
- Electronic Medical Records systems experience is a plus.
- Dental experience is a plus
Apply today to become a key part of a dynamic, collaborative team at Verber Dental Group, where we prioritize exceptional patient care and professional growth.
Visit our website to learn more:
www.dscenola.com
www.verberdentalgroup.com