What are the responsibilities and job description for the Bilingual Dental Receptionist/Front Desk position at Dentists of Lansdowne?
Job Overview
We are seeking a dedicated and detail-oriented Bilingual Receptionist to join our team. This role is essential in providing exceptional customer service and administrative support in a fast-paced environment, particularly within a dental or medical office setting. The ideal candidate will be fluent in both English and Spanish, possess strong organizational skills, and have experience with office management tasks.
Spanish Speaking Candidates are Encouraged to Apply!
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage incoming calls and inquiries, providing accurate information and assistance.
- Schedule appointments for patients using medical scheduling software.
- Maintain patient records by filing documents accurately and efficiently.
- Process medical collections and handle billing inquiries as needed.
- Utilize 10 key typing skills for data entry tasks related to patient information.
- Assist with office management duties to ensure smooth daily operations.
- Collaborate with medical staff to coordinate patient care effectively.
- Familiarity with Eaglesoft software is preferred for managing patient accounts.
- Support medical coding tasks, including knowledge of ICD-10 codes.
Requirements
- Bilingual proficiency in English and Spanish is required.
- Previous experience in a dental office or hospital setting is preferred.
- Strong organizational skills with attention to detail.
- Proficiency in office management practices and procedures.
- Experience with medical scheduling and collections is advantageous.
- Familiarity with Eaglesoft or similar practice management software is a plus.
- Knowledge of medical coding, specifically ICD-10, is desirable.
- Excellent communication skills, both verbal and written.
- Ability to work effectively in a team-oriented environment.
Join us as we strive to provide outstanding service to our patients while fostering a supportive workplace culture. Your contributions as a Bilingual Receptionist will be vital in ensuring our operations run smoothly and efficiently.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $19 - $21
