What are the responsibilities and job description for the Bilingual Dental Receptionist/ Front Desk position at Dentists of Lansdowne?
Job Overview
We are seeking a dedicated and detail-oriented Bilingual Receptionist to join our team. This role is essential in providing exceptional customer service and administrative support within our dental or medical office environment. The ideal candidate will be fluent in both English and Spanish, possess strong organizational skills, and have experience in office management. You will be the first point of contact for patients, ensuring a welcoming atmosphere while efficiently managing scheduling and administrative tasks.
Spanish Speaking Candidates are Encouraged to Apply!
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service.
- Manage incoming calls, schedule appointments, and handle medical scheduling efficiently.
- Maintain patient records accurately, including filing and organizing documents.
- Assist with medical collections and ensure all necessary paperwork is completed.
- Utilize office management software, including Eaglesoft, to manage patient information.
- Perform 10 key typing for data entry tasks as needed.
- Support the team with general administrative duties to ensure smooth office operations.
- Collaborate with healthcare professionals to facilitate effective communication between staff and patients.
Requirements
- Bilingual proficiency in English and Spanish is required.
- Previous experience in a dental or medical office setting is preferred.
- Familiarity with medical coding (ICD-10) is a plus.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficient in using office management software; experience with Eaglesoft is advantageous.
- Excellent communication skills, both verbal and written.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
- A positive attitude and a commitment to providing outstanding patient care.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $19 - $21