Quality Management System Coordinator - Johnson City, TN

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working At Dentsply Sirona You Are Able To

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Our Johnson City, TN location is looking for an experienced and talented Quality Management System Coordinator to join our team. This individual will be responsible for operating and maintaining a system for collecting, maintaining, distributing, revising, retaining, and disposing of all controlled documents used by Dentsply Sirona Endodontics. Additional responsibilities for software management of associated manufacturing and training systems.

We offer competitive wages and a full menu of benefits including health (3 options), dental (provided), vision, life (provided) extra life, short-term and long-term disability (provided), 401k (retirement) with company matching, 10 holidays and paid time off.

RESPONSBILITIES FOR EMPLOYMENT

• SmartSolve software subject matter expert for document control of Johnson City location – Operates and maintains the facility’s document control software system to ensure documentation concerning Quality and Regulatory Management compliance is accurate, complete, maintained, and stored to allow quick availability.
• Reviews all controlled documents for template format adherence, document references for accuracy and verifies documents are reviewed and approved by the required documents reviewers.
• Maintains a system for identifying, filing, storing, retaining, and destroying quality records from all departments within the operation unit of Dentsply Sirona Endodontics (Johnson City location only).
• Manages user accounts by adding new employees, deactivating employees, and assigns specific rights and roles to users based on their job description and training.
• Generates document reports upon request.
• Attends department meetings and records meeting minutes upon request of the Quality System process owners.
• Supports training software. Communicates training performance (as needed).
• Assist management in external audit readiness activities.
• Manages EasyLabel database.
• Monitors CAPA, NC, Change Plan, Deviation and Quality Alert KPIs and reports to upper management.
• Depending on the needs of the company, the employee may be entrusted with and asked to perform other tasks related to his/her competence.
  
  

Qualifications

Education: High School Diploma or GED required; Associates Degree in Office Systems Technology or similar; or equivalent combination of experience and education

Years and Type of Experience: Minimum of three (3) years’ related experience

• Must be proficient in Microsoft Word and Excel, with the ability to learn other applicable programs as necessary.
• Ability to communicate clearly and effectively through both written and verbal communication.
• Ability to be self-motivated, to coordinate, multi-task, and prioritize tasks, as well as meet deadlines.
• Must be detailed oriented.
• Ability to read, analyze and interpret common process or procedural type documents.
• Ability to write business correspondence.
• Ability to effectively present information and respond to questions from managers and peers.
• Basic math skills, including adding, subtracting, division.
• Ability to define problems, collecting data, establishing facts and drawing valid conclusions. Ability to interpret an extensive variety of technical instructions.
  
  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Daily routine will consist mostly of office work requiring light physical activity.

Frequency

• Seldom (0-10%): Stand, bend, crouch or stoop
• Occasional (11-33%): Walk, reach with hands and arms
• Frequent (34-66%): Speak, Hear
• Constant (67%-100%): Sit, uses hands to finger (keyboard typing), repetitive finger motion.
• Vision Requirements: Close vision (view computer monitor);
• Weight lifted: Up to 20 lbs seldom.
  
  

Environmental Requirements

Work primarily performed in an office environment. Seldom work near moving mechanical parts, work around fumes or airborne particles. The typical work environment is a quiet condition (office environment).

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.

For California Residents

We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).

The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).

For additional details and questions, contact us at careers@dentsplysirona.com