Infor CloudSuite Systems Analyst

Xanterra Travel Collection (Xanterra) owns a growing group of hospitality, travel and leisure businesses operating in more than 30 countries. As the nation’s largest National Park Concessioner (our original core business), environmental stewardship, compliance and sustainability are fundamental to everything we do. In the last decade, Xanterra has established itself as the industry leader in protecting and preserving the environment in national parks, private resorts and adventure travel. The company’s 6500 (peak season) employees provide superior guest service to visitors from around the world who visit the company’s 20 hotels and lodges with more than 4,000 guest rooms, 45 retail stores, 55 restaurants, 1,500 campsites, a tourist train, and six cruise ships. Please see xanterra.com for more information on the company and its environmental initiatives, retail shops and guest activities in national parks such as Grand Canyon, Glacier and Yellowstone.

We currently have a need for a driven Infor CloudSuite Systems Analyst to focus on supporting our Infor CloudSuite System.  This crucial role collaborates with the Director of Administrative Systems, corporate and property-based IT team members, Xanterra’s management team, and the User Community to provide overall support and technology product ownership for Infor’s CloudSuite systems.  The position is heavily involved with planning, design, training, and on-going support of Infor’s CloudSuite solution and related applications, as well as other duties assigned by the Director of Administrative Systems. 

• Lead the design, support, and administration of the corporate and property-based Infor CloudSuite Enterprise Resource Planning (ERP) system, Integrations and correlating systems that support the company’s Finance, Human Resources, and Supply Chain activities. 
• Work with the Director of Administrative Systems and others within Xanterra Information Technology management on the design, planning and implementation of all aspects of technology involving the Enterprise Business Solution systems throughout Xanterra.
• Serves as a liaison and project management counterpart while working with application software vendors and other internal/external partners used by the organization and identified as core business partners and software providers.  While working with the application software vendors, this individual is responsible for functionality analysis, specification and software design and documentation on needs/requirements requested in future releases of the product.
• Works with the Director of Administrative Systems to develop Infor Process Automation (IPA) and ION workflows to satisfy business needs.
• Works in conjunction with IT Leadership to formulate implementation plans and schedules that meet the requirements of business units, property level organizations, and the corporate management team.
• Works in conjunction with IT Leadership to formulate technology and related standards to be used by all business units and assist in verifying that all standards are followed.
• Creates and maintains needed system and user documentation for systems installed, supported, trained and administered by the Xanterra Information Technology team.
• Supports end user training activities in conjunction with training resources.
• Lead in the patching of environments supported by the Administrative Systems Team to address updates as well as security vulnerabilities identified by the Infrastructure & Security team.
• Responsible for working with the Director of Administrative Systems on any PCI, PII, or other information security requirements for Xanterra.
• Provide support and assistance to the Xanterra Incident Response Team as needed and requested.
• Serves in an on-call capacity for after-hours/non-business hours support if necessary.

OTHER FUNCTIONS AND RESPONSIBILITIES:

• May need to assist in hardware maintenance on other application servers, arrays, SAN, and other equipment.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Functions and responsibilities may change at any time with or without notice. 
• Other duties as assigned.

• 7 years of related IT experience.
• 5 years’ experience in any ERP; and at least 2 years of Infor CloudSuite
• 4 years of experience participating on project teams
• Experience in the design and development of integrations using IPA and ION
• Experience with Infor EPM
• Demonstrated project management skills
• Ability to participate on a cross-functional implementation team to complete a long-term full ERP implementation cycle project
• Strong analytical ability, judgment and problem analysis techniques
• Strong communication and interpersonal skills, and must have the ability to work successfully on a team

PREFERRED QUALIFICATIONS: 

• Experience with the following applications: Infor CloudSuite/Lawson, Infor EAM, UKG, Infor Document Management, and Infor EPM.
• Bachelor’s degree in Information Technology or Business Administration with a concentration in Information Technology. Significant work experience can substitute for formal education.
• Background in Back Office IT systems.
• Business Analyst experience.
• Experience developing Infor CloudSuite BOD’s and process flows using development tools Infor Process Automation and ION.
• Microsoft SQL Server skills.
• Solid understanding of Infor CloudSuite Supply Chain, Finance, and Human Resources module functions.
• Experience administrating Infor CloudSuite and Lawson Payroll.

COMPENSATION:  The salary range for this position is $120,000.00 to $130,000.00. 

BENEFITS: For full-time employees, Xanterra offers a comprehensive benefits package including:  Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; PTO and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance; RTD-Denver transit pass for in-office employees, and Employee Discounts & Travel Deals.

EEO: Xanterra is committed to a diverse and inclusive workplace.  We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.