Receptionist

Job Description

Receptionist

This position supports the President and Admissions department and provides reception for customers on the phone and in person. As part of the college, the Receptionist is responsible to assist visitors, students, faculty and staff in a smooth and efficient manner, to adhere to all protocols in line with the college's goals, strategy, mission and values. The Receptionist reports to the Dean of Nursing Education Programs.

Performance Measures

Performance is based on the ability to :

• Provide excellent and timely customer service
• Provide clerical and administrative assistance to staff and faculty
• Demonstrate job knowledge
• Demonstrate organization and planning
• Use strong communication skills
• Show initiative / dependability / reliability
• Work as a team player

NOTE :

This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or require that other or different tasks be performed when circumstances change.

Classification

The Receptionist is a full-time, non-exempt position. Work hours may vary daily; evening and weekend hours may be required.

Physical and Mental Requirements

The Receptionist must be able to use a personal computer and other office equipment and work in an environment that can be fast-paced and stressful at times. The ability to multitask is a must. Being able to relate in a positive and upbeat manner with people face-to-face or over the phone is a necessary skill. This position requires physical mobility throughout the facility.

Qualifications

The Receptionist must be proficient in the use of Microsoft Office applications. The position requires an upbeat, professional individual who is a team player. Must be able to maintain a professional and friendly demeanor and represent the company in a professional manner with all students, faculty, staff and vendors. High school diploma required. Prior office and receptionist experience is a plus.

Responsibilities

Specific duties include, but are not limited to, the following :