CLINICAL SUPPORT SPECIALIST

Description

                                                                           DENVER RESCUE MISSION 

                                                                                Job Announcement

Position Title: Clinical Support Specialist

Reports to: Community Life Lead

Job Classification: Full-time; Non-exempt

Salary Range: $18.81 - $22.55 per hour

About Us:

Denver Rescue Mission has been serving the most vulnerable in our community for over 130 years. Our history is rooted in a love of Christ and a commitment to share that love with others. At multiple locations throughout our community, we help restore the lives of people experiencing homelessness and addiction through emergency services, rehabilitation, transitional programs, and community outreach.

The Opportunity: 

The Community Life Coordinator (CLC) is responsible for the day-to-day operation of the shelter and the activities that take place therein. 

Responsibilities will include but not be limited to:

Security and Safety:

• The CSS is responsible for the security and safety of the facility and residents during their shift. This includes control of drugs, alcohol, or other hazards, which could jeopardize the purpose of the Mission or its clients. 
• The CSS must have a working knowledge of the Safety Manual and Material Safety Data Sheet (MSDS) Manual.
• It is the responsibility of the CSS to see that situations that jeopardize the safety of the Mission and its occupants are handled appropriately. This means handling difficult and unruly clients, as well as making certain that occupants are free from drugs, alcohol and weapons.
• The CSS will see to the welfare of outside guests by calling police, ambulances or opening chapel for shelter from the elements. 
• Monitors and relays weather information to the Clinical Support Supervisor and or Senior Director(s) in case overflow is needed. Also does the same for potential weather-related emergencies.
• Assists The Crossing Staff as needed at The Crossing. Enforces the facility rules and assists in implementing disciplinary actions, as requested. This is done in cooperation with the Clinical Support Manager, Supervisor and team, and on an individual basis. 
• Facilitates Shelter Team meetings in the absence of the Team Lead by taking roll call; raising issues of the house that need to be addressed, such as dress code of conduct; and setting an encouraging tone to begin each shift. 
• Ensures the house is abiding by drug and alcohol guidelines by conducting scheduled and random UA/BAs and entering the results into SCRIBE. 
• Maintains the dorm to the established standard (monitored through the daily walk through). 

Work Therapy: 

• By means of the job roster, the CSS manages, trains, and coaches program participants in their job duties and knows the whereabouts of program participants at all times. 
• Under the guidance of the Clinical Support Manager and Clinical Support Supervisor, helps train residents for their assigned job duties; and necessary soft skills that will benefit them as individuals and workers (mostly on-the-job style training). 

Facilities: 

• Cleanliness: Sees that the Mission is cleaned according to the established standard. This includes daily cleaning, removal, dispersion, or storage of all clutter, trash, donations, parking lot trash, sidewalks, etc. There will be no unnecessary accumulation of anything. If CSS feels the Mission needs something beyond what is normally understood to be mandatory, it must be cleared by the Senior Director and or Shelter Supervisor. 
• Inventory: Follows the established means of receiving, recording, monitoring and distribution of inventory supplies purchased by the Mission for daily operations and maintenance of The Crossing. 
• Maintenance: Through daily inspections the CSS generates a list of work orders for presentation to the DRML Maintenance Coordinator. 
• Schedule: Sees that all services are started and finished according to schedule. (Chapel, bed check-in, showers, staging of OG's clinic, etc.) 

Other Responsibilities:

• The CSS will understand their role in the daily running of the Mission, including the specific shift's area of focus: cleanliness, bed check-in, and facility safety. 
• Has a good working knowledge of the facility and program policies and procedures, operation of the facility, mechanical operation of the facility (including: fire alarm, electric, gas, and water shut-off, etc.), how to control and track inventory, inventory and use of the maintenance room, pipeline responsibilities, safety, MSDS guidelines, employee handbook, WT handbook, and gift-in-kind (GIK) receiving and distribution. 
• Schedules time off with the Supervisor of Emergency services or Senior Director of Shelter Services so there is always a staff member on duty during all shifts. 
• Shows their presence around the facility throughout their shift. 
• Other tasks as assigned by the Clinical Support Supervisor and Director.  

Working Conditions:

• Occasional lifting up to 35 lbs., bending, and climbing stairs.
• Works with individuals who are experiencing homelessness, addiction, mental illness, and a myriad of other issues related to homeless populations.
• Possible exposure to communicable diseases.

Requirements

• High School Diploma or equivalent (GED). One year of relevant experience. A combination of education and experience may be substituted. 
• Basic knowledge of Windows software applications. 
• Effective communication skills both written and orally. Ability to resolve conflict professionally and respectfully while maintaining composure under pressure.
• Active Driver’s License as a limited amount of work-related travel may be required. 
• Work schedule as assigned. 
• Must be a Christian holding to the beliefs set forth in the Statement of Faith, expressed by a personal testimony and Christian conduct. Strong Christian ethic with ability to work with people of diverse cultural, educational, and religious backgrounds. 

NOTE: A limited amount of work-related travel may be required occasionally.

Benefits and Perks:

• Comprehensive health plan including medical, dental and vision benefits.
• Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
• Tuition reimbursement and child adoption benefits.
• Employer paid term life insurance, long-term disability, AD&D.
• Health savings account with generous employer contribution.
• Flexible spending account.
• Paid parental and bereavement leave.
• 401(k) with up to 5% company match.
• Please access our highlights of the benefits package we offer here: Denver Rescue Mission Benefits Guide  

Denver Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology, or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.   

Salary : $19 - $23