DIRECTOR OF HOMELESSNESS RESOLUTION - MOBILE / COMMUNITY CONNECTIONS

Description

                                                                                   DENVER RESCUE MISSION 

                                                                                        Job Announcement

Position Title: Director of Homelessness Resolution – Mobile / Community Connections

Reports to: Sr. Director of Homelessness Resolution

Job Classification: Full-time-Exempt

Salary Range: $72,600 - $96,800

About Us:

Denver Rescue Mission has been serving the most vulnerable in our community for over 130 years. Our history is rooted in a love of Christ and a commitment to share that love with others. At multiple locations throughout our community, we help restore the lives of people experiencing homelessness and addiction through emergency services, rehabilitation, transitional programs, and community outreach.

The Opportunity: 

The Director of Homelessness Resolution will report to the Senior Director of Homelessness Resolution and is responsible for overseeing the Mobile Case Management and Community Connection (HRT) Teams focusing on rehousing strategies and client centered interventions. The Director of Mobile Homelessness Resolution is responsible for primarily two areas: Providing all HRT Case management teams with knowledge, collaboration and established workflows with Providers, services and resources in the community as well as; overseeing the Complex Case Management Team and Pilot Case management efforts. 

Responsibilities will include but not be limited to:

• Evaluate the effectiveness of interventions, make recommendations and implement changes to service delivery and programs with the primary goal of housing for individuals being served.
• Ensure that programs remain in compliance with existing contracts and government regulations and requirements. 
• In partnership with the VP of Operations, ensure that the SCRIBE database and HMIS database are operating in full support of DRM’s admissions, case-planning, reporting and outcome reporting.
• In partnership with the VP of Development and their staff support their efforts to keep apprised of program-related changes, news, outcomes, and stories to support their ongoing efforts. 
• In cooperation with Development and the CPO, work to pursue and manage government grants, contracts and other funding. 
• Manage the staff experience: hiring, onboarding, training, managing, performance, conflict, payroll, time off, etc.
• Maintain the relationships necessary to ensure DRM’s case management efforts reflect a real-time understanding of broader re-housing efforts, availability, requirements, etc.
• Manage Budgets, Reporting and Invoicing for Teams under the Director of Homelessness Resolution (DOHR) purview.
• Work closely with Directors on other DRM teams to ensure Continuity of Care within the internal DRM system. 
• Develop and execute Onboarding Training for Onsite and Mobile Homelessness Resolution Teams including ongoing Refresher Trainings as well as Basic Case management professional development training.
• Conduct scheduled audits to identify and provide directions to managers regarding their team’s use of HMIS/Scribe, 22 Things, Case Plans, etc. bringing attention to areas of weakness as well as direction in training needed to provide to their direct reports.
• Be prepared to submit assessments and outcome reports to both internal and external partners. 
• Maintain HRT robust resources for Case management use, aimed at helping guests exit homelessness.
• Maintain Community Partnerships and workflows for those internal and external partnerships.
• Maintain relationships with Community Partners updating engagement requirements and sharing pertinent information with Mobile/Onsite Homelessness Resolution Teams to inform process.
• Facilitate site visits with community partners and stay up to date on referral processes to impact intervention outcomes.
• Assist the Senior Director of Homelessness Resolution with the consideration of case management pilots, strategizing processes, training and resource needs for implementation.
• Other job-related duties, as assigned.

Requirements

• Bachelor’s degree or higher-level degree in Human Services or the equivalent work experience required, Master’s degree in a Human Services field preferred.      
• 1 years of experience leading teams, with a preference for multi-site team management.
• 3 years of direct engagement with individuals experiencing homelessness and identifying barriers to housing.
• Ability to create new workflows and processes for unique and systematized client engagement. 
• Understanding of organizational project management, people management, and administrative skills.
• Experience in databases that support program management. 
• Demonstrated financial, organizational, project management, people management, and administrative skills are essential and expected. 
• Must be a strong relationship builder and communicator with experience leading divers work teams and developing strategy for program excellence. 
• Strong verbal and written communication skills.
• Proficiency with Office 365 and other systems used by DRM. 
• Active Driver’s License and ability to travel to Mission facilities, and meetings, events, conferences, training, and other work-related functions. Travel may include traveling within and outside of Colorado and overnight. 
• Ability to respond during and outside of normal working hours. 

Benefits and Perks:

• Comprehensive health plan including medical, dental and vision benefits.
• Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
• Tuition reimbursement and child adoption benefits.
• Employer paid term life insurance, long-term disability, AD&D.
• Health savings account with generous employer contribution.
• Flexible spending account.
• Paid parental and bereavement leave.
• 401(k) with up to 5% company match.
• Please access our highlights of the benefits package we offer here: Denver Rescue Mission Benefits Guide  

Denver Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology, or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.   

Salary : $72,600 - $96,800