What are the responsibilities and job description for the NEXT STEP PEER NAVIGATOR position at Denver Rescue Mission?
Description
DENVER RESCUE MISSION
Job Announcement
Position Title: Next Step Peer Navigator
Reports to: Peer Navigator Supervisor
Job Classification: Full-time; Non-exempt
Salary Range: $20.29 - $24.55
About Us:
Denver Rescue Mission has been serving the most vulnerable in our community for over 130 years. Our history is rooted in a love of Christ and a commitment to share that love with others. At multiple locations throughout our community, we help restore the lives of people experiencing homelessness and addiction through emergency services, rehabilitation, transitional programs, and community outreach.
The Opportunity:
The “Next Step Peer Navigator” (PN) is responsible for providing information, support, referrals, and assistance to guests experiencing homelessness who come to Denver Rescue Mission (DRM) for help.
Responsibilities will include but not be limited to:
- Understand the philosophy of diversion at Denver Rescue Mission (DRM).
- Knowledge of resources and social services available in the Denver area.
- Leads presentations for guests about various programs.
- Provide documentation during community provider meetings on behalf of guests.
- Assist clients with navigating online resources such as Supplemental Nutrition Assistance Program (snap) benefits on Colorado Program Eligibility and Application Kit (PEAK) system.
- Use Clarity Homelessness Management Information System (HMIS) and SCRIBE system to develop reports, spreadsheets and statistics as requested.
- Attend and engage in weekly and monthly meetings as assigned by the Peer Navigator Supervisor.
- Maintain confidentiality and professional boundaries when working with guests.
- Engage in ongoing training as assigned as assigned by Peer Navigator Supervisor or Homelessness Resolution Team (HRT) Leadership.
- Actively assist guests with tasks such as finding service locations, understanding operating hours prioritizing service provider appointments, accomplishing housing tasks online, and filling out paperwork and documentation for services.
- Provide referrals to agencies and resources, applications and documents, or referrals to a more stable environment such as long-term beds at DRM and other partnering agencies.
- Administrate all service records and case management records in SCRIBE internal client database and Clarity.
- Collaborate with Case Management regarding guests as it involves housing resolution tasks.
- Plan in initiate conversations and engagement activities with targeted guests including but not limited to aiding with basic needs such as clothing, creating activities that might invite our guests to engage in our community and seek support and guidance from our Peer Navigator team.
- Additional job-related duties as assigned.
Requirements
Minimum Qualifications:
- High school diploma or equivalent (general education diploma/GED).
- Must have experienced homelessness prior to this position and be stably out of homelessness for at least one year.
- Ability to follow highly detailed workflows.
- Ability and willingness to be transparent, sharing your story and experiences when appropriate and with discernment in order to encourage people to see the positive things they have gained in their adversity.
- Strong verbal, written and active listening skills.
- Ability to hold appropriate boundaries with those we serve.
- Ability to resolve conflict professionally while maintaining composure under pressure.
- Basic working knowledge of Windows software applications and ability to gain proficiency with the SCRIBE system.
- Willingness to work weekends, evenings, and on-call for shifts.
- Must have an Active Driver’s License as a limited amount of work-related travel may be required.
- Must be a Christian holding to the beliefs set forth in the Statement of Faith, expressed by a personal testimony and Christian conduct.
BENEFITS AND PERKS:
- Comprehensive health plans include medical, dental and vision benefits.
- Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
- Tuition reimbursement and child adoption benefits.
- Employer paid term life insurance, long-term disability, AD&D.
- Health savings account with generous employer contribution.
- Flexible spending account.
- Paid parental and bereavement leave.
- 401(k) with up to 5% company match.
- Please access our highlights of the benefits package we offer here: Denver Rescue Mission Benefits Guide
Denver Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology, or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.
Salary : $20 - $25